Re: Civic oil consumption



First, this is not expected oil consumption for a Civic with 58,000 miles,
but Honda will no doubt have a policy describing what they will fix and what
they will not. For peace of mind, ask the dealer or the regional service
rep. to supply you with a copy of Honda's written document that says this.

Second, under some states' Lemon Law this could be a "nonconforming" vehicle
and subject to being marked as a lemon if the dealer/manufacturer refuses
to/can't fix it. Find out which state it was sold in initially and review
the state's Lemon Law. I am assuming that the engine warranty still
applies. Is this correct?

Third, if you eventually have to pay for the repairs yourself, having the
dealer do the work may not be the best alternative. A professional engine
rebuilder may be best. Find out who has the best reputation in your area or
at least state. The best alternative may be to live with the problem,
provided it doesn't get any worse over time.

Earle

<kennedy.pk@xxxxxxxxx> wrote in message
news:1157032927.093850.171700@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Have a 2001 Honda Civic with 58,000 miles that is using about a quart
of oil every thousand miles. Had the local dealer do a consumption
test, the technician confirmed and documented the usage and advised it
was excessive. However, the service manager reports it as "normal",
and claims the Honda Care warranty will not cover repairs. The car was
purchased used with 16,000 from the same dealership. I should also add
the motor has some piston slap when started cold, however the oil has
been changed regularly by this very same dealer since i purchased it.

I asked the service manager how many customers they had with Normal
usage of 1qt./1000 miles and he had no response. The guy is pretty new
to this dealer, and i would say he is stonewalling me at this point and
not providing any assistance. He did recommend i have the motor taken
down to see if they can find the cause of the problem, however i would
be responsbile for the cost's, including replacing the timing belt, and
all other parts as part of the 60,000 mile service interval.

I have asked to speak with the regional service rep for honda and am
awaiting his call back; in the meantime, can anyone report or advise on
similar experience's or knowledge of how to handle this issue? This
has been an ongoing battle with this dealer for over 6 months, and my
patience has run out.



.



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