Re: OT: "shop fees"

An estimate is one thing... a menu price is another.... either will be
subject to any additional charges. We go to a restaraunt and there is a
space for "tip" o the bill... expecterd? yes... mandatory? Depends on when
you plan on going there next...

It's like a game of "long ***"... shop "A" includes the surcharge in the
bottom line... shop "B" doesn't.... adding it on at the time of billing.
Shop "A" might do a better job but they lose out because CUSTOMERS HAVE
SELECTIVE HEARING!!!! I fully explained my tire pricing... and was always
greeted with "why are my prices so high compared to the other guy...?" "I"m
cheaper...". "That may be, but your prices are too high...". How do you
argue with that logic?

The bottom line.... did the shop deliver a good job, on time? Did the
customer experience as little inconveninece as possible? Was the bottom line
out of line? If not... WTF is the big deal?

There are a lot of us out here that DO GOOD WORK. If we do happen to make a
mistake, we stand behind it 110%... Since I know I strive to deliver a
better product, I ask a higher price....

Bobby Flay and Emeril will not cook for the same price as the chief
executive officer in charge of freedom fry production at your local Mickey
D....

Like I said... surcharge is an accepted industry standard... Deal with it...


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