Re: Will Radio Shack Honor still honor Lifetime tubes?

"Peter Wieck" <pfjw@xxxxxxx> wrote...

Just for a giggle, I called the R/S that was both an in-line (that is,
not a Mall Store) and most proximate to us. The manager asked to call
me back. 10 minutes later, he called back and stated that if I brought
him the tube and if it was not physically damaged, R/S would replace
it - typically within 21 days.

So, there it is. He must have called the home office. But at no time
was he either skeptical or hostile.

What I'm curious about is exactly what RS does when they get
the tubes. Do they ship them to some warehouse in Ft. Worth
where the last working tube tester in America is preserved in
a vault, or do they just take the customer's word for it that the
tube is dead and tell the store to trash the old ones?

Gene
.

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