Re: Will Radio Shack Honor still honor Lifetime tubes?




"Dersu Uzala" <none@xxxxxxx> wrote in message
news:L9SdncW8r7nvzbjanZ2dnUVZ_jOdnZ2d@xxxxxxxxxxxxxx
I have here in front of me a 1975 catalog, with Arthur
Fiedler on the cover.
Page 87 "guaranteed to last as long as your set- or we
will replace 'em FREE"

The last time I took some "Realistic Lifetime" tubes back to
RS was about 5 years ago. Similar to experiences previously
posted by others, the 20-something clerk with the orange
buzz-cut at my local store had never seen a tube before and
had not the slightest idea what to do with one, but the
store
manager did, and after a wait of about three weeks I got a
call to come pick up my replacements. Surprisingly, one of
them was another "Realistic Lifetime" tube, while the rest
were non-RS tubes of varying brands and countries of origin.
The manager told me that the RS policy was that the
"lifetime
guarantee" applied to the original "Lifetime" tube, but only
applied to the replacement if it was another "Lifetime"
tube.
Apparently, RS does have some NOS tubes in a warehouse
somewhere (or at least they did 5 years ago), as when they
discontinued their tubes they still had some laying around.
So RS guaranteed their "Realistic Lifetime" tubes would be
replaced if they ever failed, but they're not promising the
same on non-RS branded replacement tubes.

Gene


.



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