Re: Is My Life Over? (A Windows Problem)
- From: "jwvm" <jwvm@xxxxxxxxx>
- Date: 21 Feb 2006 17:16:12 -0800
Good news Mike, your life is not over yet and this thread has some good
suggestions. The one about Knoppix would tell you immediately if your
hardware was the problem. If you don't have a Knoppix CD, try booting
your Windows install CD but don't let it do anything yet. If it boots,
then you just(?) have a software problem. You could try to do a repair
if it boots successfully but you should try the undo option in XP
first.
Mike Rivers wrote:
Today I discovered that neither of the two CD drives (one CD-R, the
other CD-RW) in this computer worked. I rebooted of course and they
were still dead. I opened the Device Manager and both had a problem
(!). The error message stated that Windows could not load the driver.
Thinking that the driver file might be corrupt, I was going to run SFC
but that requires that the installation disk be installed in the CD
drive.
I checkd again for a virus and didn't find anything. However I updated
Quicktime last week (which installed a new version of Quicktime as well
as iTunes which was new to my computer) and probably haven't used a CD
drive since then. Thinking that perhaps one of those new programs
hijacked my drives, I uninstalled both, but that didn't help. Of course
it's possible that something didn't come out of the Registry when
uninstalling, but I don't know what to look for.
I uninstalled the CD drives using the Device Manager, then rebooted,
let it find the drives and it said it installed them, but I had the
same (!) showing in the Device Manager, the same error message, and
they still didn't work.
Of course I've rebooted several times, and tried a full power-off. I
suppose I could dig the computer out from under the desk, open it up,
and see if a cable fell off, but that seems unlikely since at least
Windows can find the drives well enough to detect that they don't have
drivers installed and suppposedly installed them.
I guess it's possible that a file is corrupt, but obviously I can't
reload it from the installation CD. Apparently it wants cdrom.sys,
redbook.sys, and storeprop,dll
I tried Update Driver selecting the Microsoft Windows Update as the
source, which it appeared to connect with and downloaded something
(according to the Windows Update Log file) but still no go. I tried
deleting the driver files after saving them to a floppy for good
measure, uninstalling the CD drives, and rebooting in hopes that it
would find the drives but not the drivers, but dammint, it must have
found the source file for those drivers and re-created them, installed
them, and the CD drives still don't work. Got to give Windows credit -
it tries its darndest to fix itself even if it doesn't know that it
wasn't successful.
What's next? Should I disconnect the drives and try them one at a time
in case one of them is hosed and dragging down the other? I'm pretty
sure they're both on the second IDE port.
I hope someone can come up with a more creative solution than
re-install Windows. That's hard to do without a working CD drive.
.
- References:
- Is My Life Over? (A Windows Problem)
- From: Mike Rivers
- Is My Life Over? (A Windows Problem)
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