Re: Southwest - extending Ticketless Travel Funds?

In article <gnv221$ap6$1@xxxxxxxxxxxxxxxxxxxxxx>,
Rudeney <rudeney@xxxxxxxxxxxxxx> wrote:
Twice I've been "bumped" on SWA. Once I was in Louisville on my way to
B'ham. This was in the days before online check-in. I presented myself
at the counter well over an hour ahead of departure and was told the
flight was "booked". Apparently, the flight was coming from Chicago,
stopping in L'ville, then B'ham on its way to New Orleans for Mardi Gras
and none of the Chicago passengers were deplaning in L'ville. It was
the last flight of the night and I was unable to get a hotel room nearby
. I ended up paying Delta (well, my cusotmer paid Delta) $700 to get me
home.

Another time, I was leaving B'ham and had an "A" boarding card. They
called for pre-boarding and nearly every passenger was traveling with an
elderly person or a child. The plan was full before the "regular"
passengers were called. I had an appointment to make so I, again, went
to Delta. This situations were so bad, one company I worked for (that
had 60,000+ employees worldwide) prohibited us from using SWA. They
said it didn't save us enough money to pay for the hassles of missed
appointments and lost productivity.

I know things are slightly better now, but like I mentioned to Paul, I
haven't seen too much of a price difference between SWA and competitive
code-share airlines. If I'm traveling on my own for pleasure, I'd
probably consider SWA if it were drastically less expensive, but I'd go
in knowing that I was flying "standby".

I can certainly understand having those bad experiences and refusing to
deal with them again, and our travel is for leisure, not business, so
that makes a big difference too.

From the Boston market, Delta is often very competitive with SW.
In fact Southwest just announced they will fly out of Logan starting in
the fall. Hooray for competition, even though I very much prefer
Providence for easier access, cheaper parking and more reasonable hotel
costs if we decide to stay the night before our flight.
Both airports are about 75 miles from Cape Cod.

--


Sandi
http://capecodcards.blogspot.com/
.

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