Re: WDW Treatment of Cast Members

Paragon wrote:

I never said I personally was not treated well.

I would think they would be too scared to mistreat you, paragon! ;-)

Disney has great insurance benefits, but even though they could afford to pay the entire cost of it, they choose to raise the premiums for the lowest paid employees they have. Even though the cost to the company has NOT gone up--they just want the Cast to pay more of the cost. That sound employee-friendly to anyone?

Not only does that sound not very employee friendly, it sounds like a hidden pay decrease and that's just plain outrageous! I'll be honest, I'm not much of a pro-union person, but in this case, I think there may be a need for it.

The other thing is we need to define who this "Disney" is. Disney management has front line managers who interact the most with the cast on a day-to-day basis. This is where the majority of mistreatment comes from. Bad managers, but they are the face of Disney management for many people.

Are the second (and higher) level managers any better? I just envision this as being sort of ritualistic, like a fraternity, where front-line CM's get mistreated by their managers, and eventually they get promoted, only to carry on the tradition of mistreatment.

The other area of mistreatment is coming from scheduling. Disney has seemed to do everything it can to put in place a scheduling system that benefits ONLY the Company, with little or no regard to the employee or family. This battle has been going on for a few years now.

Yeah, I have heard about that. I've actually heard stories where one CM wants to swap shifts with another and it's not allowed simply "because". That's just plain bad management.

There are people who do not enjoy working there, and stay only for the insurance. We can find examples of that at any employer, not just Disney.

The insurance must be really good, then!

The bottom line is that Disney can well afford to treat its employees better; it just chooses not to do so.

And they will continue to choose not to treat them well until either someone in an executive position realizes it is not good for the long term future of Disney, or they are forced to change due to falling revenue that can't be easily blamed on some global economic issue (9/11, the economy, the weather, etc.). I would hope that someday, Disney will end up with an executive team that has the desire and vision to plan its future for the long term and increase its value for all *stakeholders*.

--

- RODNEY

Tentative Next WDW Vacation
Spring Break 2008
(173 Days To Go!)
.

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