Re: VSTORE.CA supports spammers. [Re: Salacia Oblonga For Diabetes]

sherifawad@xxxxxxxxx wrote on 7 Nov 2005 11:57:54 -0800:
> Hi Bob,

> Just for the record we do not support spammers in any way and your
> accusations that we do is false and bordering on libel. We responded to
> your complaint saying that we would investigate the issue which we did
> and when we found the client in question to be guilty of spamming we
> gave him a warning and next time we will delete their store.

> We think its a fair way to handle things. A lot of our customers are
> new internet users and everyone can make a mistake. Customers spend
> long hours building their stores and so we try to give them a chance at
> least the first time. We are watching this customer closely and if we
> see any more of this action you can rest assured his site will be
> deleted instantly.

> Bob, I know we differ on how we should handle first time spammers, but
> please understand our position and respect our chosen course of action.
> Also untrue statement like saying that we support spammers is not
> helpful or nice.

Hi, Sherif!

Thank you very much indeed for reacting so graciously to the somewhat
intemperate public criticism fired at you and your organisation. There
are far too many people around who resort to cursing and threats as a
first resort.

And quite frankly, I would far rather that one of your customers who has
spammed (this is NOT the same as being a spammer) remains under your
guidance and control rather than seeking out some disreputable provider
who simply doesn't care (of which there are many indeed).

And to Bob and Ted and everybody else: for goodness sake, learn a basic
fact about human nature - if you can't get somebody to do something by
asking him politely and courteously, you certainly won't manage it by
abusing him.

> Thanks,

Thank you again!

> Sherif

--
Alan Mackenzie (Munich, Germany)
Email: aacm@xxxxxxxx; to decode, wherever there is a repeated letter
(like "aa"), remove half of them (leaving, say, "a").

.

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