On 11 Sep 2006 14:12:42 -0700, "Terry" <kilowatt@xxxxxxxxxxx> wrote:
Jonathan Kamens wrote:
There is a legitimate difference between "defective" and
"purchaser doesn't like the quality of the product."
If you buy a new car and the oil drips out on the road, is it defective
or just poor quality?
Since you feel it was defective, you should have simply asked them to
replace it with another one since it is unlikely that a defect would appear
in more than one or two items in a production run.
Test effort estimation [was Re: Testing thesis] ... Do you estimate for bug logging,... to say they are only bug fix cycles.... some organizations use Defect Density as a "Quality Index".... (comp.software.testing)
Re: Interdependencies ... They still believe, like auto manufacturers in the '60s, that one can test in quality by removing enough defects. ... But to get to 5-Sigma and beyond one needs good process control and militant defect prevention.... Every employee was expected to spend 10% of their work hours on process improvement activities,... (comp.object)
Re: Replacement for Epson 760 ... Although it is difficult from your description to know exactly the nature of the defect your printer is manifesting, if you are interested, if you can scan a part of an example that shows the defect and send it to me at the address shown below, I can try to diagnose what is happening with your Epson printer, and I may be able to suggest a cheap fix for it. ... The Epson's failure probably had more to do with its very intermittent use than old age, so am uncertain I should be entertaining the purchase of another fixed head printer.... I've also seen a few complaints about appalling paper handling.... Text quality, scanning, displays, card readers or speed are less important than photo quality & the fact it just ain't going to be used that often. ... (comp.periphs.printers)
Re: Replacement for Epson 760 ... Although it is difficult from your description to know exactly the nature of the defect your printer is manifesting, if you are interested, if you can scan a part of an example that shows the defect and send it to me at the address shown below, I can try to diagnose what is happening with your Epson printer, and I may be able to suggest a cheap fix for it. ... The Epson's failure probably had more to do with its very intermittent use than old age, so am uncertain I should be entertaining the purchase of another fixed head printer.... I've also seen a few complaints about appalling paper handling.... Text quality, scanning, displays, card readers or speed are less important than photo quality & the fact it just ain't going to be used that often. ... (comp.periphs.printers)
Re: Attitude to defects ...quality vs. goodness. ... The defect may also appear in the SFS. ... Why bothering about writing SFS at all If it was not so? ... Tell me about your requirements development process.... (comp.software.testing)
