Re: Continued Fraud At Jiffy Lube??



That said, has anyone here been to Jiffy Lube and had issues? I can't
believe this happens to only my car. Perhaps others don't check to see
if the work ordered was actually done.(snip)

Yes, I have. But this is a problem with all such services I have used.
What concerns me more than dirty windows and an unvacuumed interior
are the mechanical issues. Numerous times(I am not singleing out Jiffy
here) the oil filter is not replaced, the steering and brake fluids are
not topped off, and the grease points are not greased. Sometimes the
filter is just wiped off, only to make it look new. Here, it helps to
alternate brands of service so the filter is obviously different than
that supplied by the current store. I have even been charged for new
oil when they left the old oil in. I never send my wife out to have the
work done, they figure they can get away with much more with female
customers.
I used to do all that work myself, but I'm too old for that now. But
what I learned from my shadetree mechanic days has taught me what to
watch for. I go out into the work area to watch the work, if they won't
let me I go elsewhere for the work. No workee, no payee.
BTW, you don't need to change oil that often, that is Jiffy
propaganda. The API admits every 7000 miles is OK for "normal driving
conditions, with the 3,000 mi. figure applying to harsh driving
conditions. Consumer reports ran tests several years ago, in which New
York City taxi cabs were tested. The research showed no increased
mechanical wear by changing oil every 7000 mi. vs. every 3000 miles. To
be safe, I change every 6000 miles.-Jitney

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