Re: I love how bad Apple's search is

'iPod Update 1.1.2' returns zero useful results on Apple's downloads
site.

Because you can't download it from the site, only through iTunes.

Gee, I thought iTunes was part of Apple. Silly me.
That's so typical of websites these days though. You usually get better
results finding something on a website by using Google.com than using
the website's own search. Microsoft is the same.
When will companies wake up to the fact that the ability for their users
to quickly find accurate and timely information about their services and
products is crucial for their performance? How many error codes are not
able to be found with the same company's website search? How stupid is
that? "Something's wrong, but we're not going to tell you what it
really means."
If Google can find it, why can't the search engines of Microsoft and
Apple and scores of other immense companies find the same info on their
OWN site? This has got to be one of the most irritating aspects of
computers for both new and long term users.
.

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