Re: A newbie looking for input on networked MACs

Excellent questions. I will get the answers within the next couple of days
and report back.

I sure appreciate the help.

jm



"J.J. O'Shea" <try.not.to@xxxxxxxxxxx> wrote in message
news:0001HW.C014C2C3000FF949F0386550@xxxxxxxxxxxxxxxxxxx
On Sun, 12 Feb 2006 10:15:10 -0500, JM wrote
(in article <2iIHf.97968$Q11.97328@xxxxxxxxxxxxxxxxxxxxxx>):

I'm a Windows IT professional, and one of my clients is a print business
who
uses all Macs, with the exception of their one office PC that I built and
maintain. While I was out there the other day they told me about
continual
problems they are having with their network. It seems that each time
they
shut down a client machine, it crashes the file server.

What are they using for a server? Is it running peer-to-peer file sharing
('workgroup' level stuff, in Windows-speak) or is it running AppleShare?
(or,
if it's the Windows machine, is it running NT4, W2K, W2k3...) If it's
running
AppleShare, is it old AppleShare, or is it AppleShareIP? How about OS X
Server, and if so, which version? (There's a _real_ big difference between
10.0 and 10.4...) How much RAM, how much disk, what CPU?

Now, if a newbie
came to me with no more info than this regarding a Windows network, I
would
politely tell them all the things I would need to know before I could
even
think about suggesting some possible solutions ; ) So . . . what info do
I
need to provide so that we *might* be able to help these people? I'm not
trying to become a Mac tech, and I know that eventually this customer
needs
a qualified Mac person on site to deal with their problems, but I would
like
to be able to provide them some ideas if possible . . . and maybe learn
something along the way.

Here is what I know at this point:

They are using Filemaker (evidently different versions on different
machines
??)

This could be a bad idea, depending on what they're doing and how far
separated the versions are.

They are using differnet levels of Mac OS on the various clients

I smell trouble. Betcha some are still running OS 8.x. Anything older than
8.6 is begging for trouble on a net which has 10.x machines.

Some of their client machines are very old - maybe 6-8 years ??

Betcha a mix of 8.x, 9.x, and 10.x machines.

They have about 8 computers on an ethernet network.

I know this isn't much, so please tell me what other info I need to get.
I
can go out there any time.

What kind of Macs, what OS, what RAM. For starters.


thank you,


jm








--
email to oshea dot j dot j at gmail dot com.



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