Re: Bought Iworks 2008 3 weeks ago. No free upgrade. Apple says "Tough!"

Depends on what you mean by "bundled". I did check it off as desired on my list of extras for the Mac Pro but it came in its own box and needed to be installed. It was not on the drive. I discovered, afterwards, I could have gotten Iworks for less at Macsales and it would have been a 5 user license.

I bought several versions of PC software and was told by the manufacturer that when the new version is released I can simply download it with no additional charge. I'm not talking about an update; these were completely new releases.



"John McWilliams" <jpmcw@xxxxxxxxxxx> wrote in message news:gk5f40$2o5$3@xxxxxxxxxxxxxxxxxxxxxxxx
hanknj1 wrote:
I bought a Mac Pro a month ago. It was delivered just three weeks ago. I bought it with Iworks installed. Now they have just introduced Iworks 2009 and I asked about a free upgrade in a chat window on the Apple Store's site. The Apple representative said that I'd have to pay the full $79 for the 2009 version. No free upgrade would be made available. This is what I hate about Apple. When I would buy PC software I can't recall when I wasn't given the latest version if I had bought an previous version a month or two earlier.

Bundled versions seldom get upgraded for free. If such is important, and *if* it's true in the PC world, I am shocked. Shocked, I tell you.

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john mcwilliams

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