Apparently the Windows version works, but the Macintosh version doesn't.



http://www.mombu.com/computer_design/acrobat/t-acrobat-9-pro-for-mac-fails-to-complete-scanning-second-side-2880160.html

Acrobat 9 Pro for Mac fails to complete scanning second side

On p.64 of Acrobat 9 Pro Instructions, Scanning a Paper Document to PDF, it states; "Note: You can scan both sides of pages even on scanners that do not themselves support two-sided scanning. When Both Sides is selected, a dialog box appears after the first sides are scanned. You can then reverse the original paper documents in the tray, and select the Scan Reverse Side (Put Reverse Of Sheets) option in that dialog box. This method produces a PDF with all pages in the proper sequence."

Using the Macintosh 10.X version of the software on either a Tiger (OS 10.4) or Leopard (OS 10.5) Mac computer with a Hewlett Packard Office Jet Pro 7590 scanner with Auto Document Feed (Scan-Pro software) and initiating the scan using the Acrobat 9 Pro software, the first side scans successfully, but when the pop-up window asking to have the second side scanned is completed and "Accept" is clicked in the resulting scan window, the scan of the second side is immediately terminated and the first side pages "finished". Acrobat 9 Pro uses HP's Twain driver for this.

In post #9 on the Adobe User's Forum: <http://www.adobeforums.com/webx/.3c0627fd>, Tim Whitfield had the exact same problem which he solved only by using the Windows version of the Acrobat software. G. Wright also had this problem: G. Wright, "Acrobat 9 Pro Mac os x 4.11 Application Quit... Creating Multi-page pdf from scanner" #, 28 Jun 2008 9:58 am /webx?14@@.59b5aa09

Apparently the Windows version works, but the Macintosh version doesn't. Acrobat 9 help in Bombay after 4 calls has been a nightmare so far, in complete denial.

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