MS infrastructure a joke?
- From: Sandman <mr@xxxxxxxxxxx>
- Date: Mon, 05 Jan 2009 13:35:40 +0100
Ok, so I have a MS live account via my Xbox, and buy stuff through it.
Now, I needed a receipt for a purchase and the place to go is:
http://billing.microsoft.com
It is currently showing this:
Temporarily Unavailable
Due to a very high number of connections to our website we are
unable to process your request at this time. Please try again
later. If this problem persists, please contact Customer Support
Considering that billing.microsoft.com surely isn't getting nearly the
same amount of traffic that, say, www.microsoft.com does - or
www.apple.com for that matter - how could this possibly be true? But
that's not all - it has looked like that for DAYS. There is no way to
get into that site. I've tried it now and then for at least three
days. That's ludicrous.
So, what to do? The link "Contact support" on that page runs a
javascript that doesn't work, so I decided to send an email to
"support@xxxxxxxxxxxxx" and just notify them that I really need this
receipt for my economy year-end report (or whatever it's called in the
states).
I immediately get a return mail:
Final-Recipient: rfc822;support@xxxxxxxxxxxxx
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;550 5.2.2 STOREDRV.Deliver: mailbox full.
Mailbox FULL?? What the? Is support@xxxxxxxxxxxxx a POP account on a
quota? How could something like this ever happen in a company that
WRITES SERVER SOFTWARE!
By the way, billing.microsoft.com runs Microsoft-IIS/6.0.
This sucks.
--
Sandman[.net]
.
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