Re: If OS X 10.5 is great...

On Dec 31, 1:39 am, Alan Baker <alangba...@xxxxxxxxx> wrote:
In article
<2e540da7-6ec7-4867-b8d0-d07d93ed4...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>,
 ed <n...@xxxxxxxxxxxxxxx> wrote:
On Dec 30, 10:59 am, Alan Baker <alangba...@xxxxxxxxx> wrote:
In article <87bf9$495a6065$23...@xxxxxxxxxxxxxxxxx>, "Me" <m...@xxxxxxxx>
wrote:
"Lloyd Parsons" <lloydpars...@xxxxxxx> wrote in message
news:lloydparsons-17F4A3.11345730122008@xxxxxxxxxxxxxxxxxxxxxx
In article <Y_6dneSK-MJMy8fUnZ2dnUVZ_snin...@xxxxxxxxxxxx>,
Steve de Mena <st...@xxxxxxxxxxxxxxx> wrote:

Sonnova wrote:

One thing that I've noticed for years. Companies with a Windows
installed
base have a fairly large IT department, usually one tech for every
10-20
employees. In companies with a Mac installed based, well, there's
usually a
"guy" around someplace who knows enough to get people out of serious
trouble
on the rare occasion that its necessary. It just never seems to be
necessary.

These mythical tech:user ratios have been floating around for years.

Steve

It's only a myth in a windows users mind...  :)

No, it's a myth everywhere.    Something that's been parroted on this
group
for years.   I've worked for a lot of companies, and not one of them had
one
IT worker for every ten employees.   None of the schools I went to had
that
kind of user to IT worker ratio either.

Anecdotal, but nonetheless true.

Years ago, I did work for the British Columbia Automobile Association on
a facilities management system that was being developed for them by an
outside contractor. One of the reasons I was involved was that the BCAA
was almost exclusively a Mac shop. And while I was there, I got to know
a few of the folks in the technical support department.

Until they got a new president who decided the Macs had to go.

When I happened to run into one of the now ex-employees of that
department who I knew.

Their support department had *quadrupled* in size before the transition
was even complete and he was let go.

it actually makes sense for support to increase during a transition
(from any thing that the employees know to anything else they don't),
no?

Of course, but to *quadruple*?

from what to what, did they take on any additional tasks, and what did
the group look like a year after the transition? the answer to those
questions are what would determine whether there's an issue.

Come on, Ed. You've already had three people come forward and relay
their personal experiences of this.

sandman's anecdote is based on his perceptions without any apparent
basis in real numbers. sonnova's is totally an irrelevant comparison
as they obviously took on at least some more responsibilities- that's
why the answers to the above questions are important (they set up a
lab in his example. and exactly how big was this lab (and what did it
do) supposedly staffed with 10 people (for a 200 person company)?
i've never seen a lab staffed that high, even in college where we had
labs with upwards of 75 stations, always staffed by by exactly 2 part
time student workers).

.

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