Re: My Macbook Saved the Day - Sort of

Steve de Mena wrote:
Justin wrote:
Steve de Mena wrote:
Justin wrote:
Hawk wrote:
Justin wrote:

So when I start traveling there's nothing I'd rather have than
this 13
inch monster - pun intended. What should I do? Have to reply on XP
and have to fix the damn machine while I should be out experiencing
the place I'm at? I work in IT, and I had an XP machine die on me
while I was traveling - never again.
Thank god it's 100% impossible for a Mac to die on someone while they
are traveling! Apple should do more to advertise that fact.


<rolls eyes>


(*>

Just going on about my experience.
The problem I had was solved after reformatting. So I know it was
not a
hardware issue, but an OS fault.
Have you ever had to explain to a sales rep of VP why his year old Dell
is completely toasted? Its not fun. Luckily I'm generally able to
make up some sort of excuse.
I'm sure I could have solved the Dell problems WITHOUT "reformatting".
Any time I read that someone had to do that to solve a problem I laugh.

Steve


Yeah, I could have stayed in my hotel room, and talked to Dell tech
support rather than hit the beach, and take a few tours of the island.
Of course "Harry" Khan-Gupta would have told me to reformat at some
point.
You don't seem to understand the concept of "traveling." When one is
away from home the last thing he wants to do is mess around with a PC
while watching TV in another language.

Who said anything about calling Dell. I'd fix the problem myself. I
thought you said you were in IT so assumed you were technically savvy.


Yes, you seem like the kind of guy would rather sit in his hotel room
with green carpet and TV, while on a tropical island.
I am in IT and I still don't feel like spending time fixing the PC
rather than actually using it.

I traveled extensively in my last job. Nothing special about that.

That is simply not an option for me. The ONE time I absolutely needed
to use that machine and get something out, it died on me. Blue Screens
- even in safe mode. Luckily hotel management was more than helpful and
I did what needed to be done.
Don't sit here and tell me *you* could have solved the problem; I find
that hard to believe.

Too bad we'll never know. But I can't recall *ever* reformatting to
resolve an issue. Nor have I ever called a vendor to resolve a Windows
client issue.

I suspect a driver issue. Something as uber complicated as a mouse -
thats when the trouble hit the point of no return. Then I tried using
the firewiring the video camera - big mistake.



I gave up day-to-day Windows client machine troubleshooting years ago
(except for myself, friends and family) after moving on to Windows
Servers and now to Storage Area networks.

*yawn*
Why not list your vendor credentials while you're at it; and the tech
school you went to.


I've been doing this along time, I've seen it
all. Perhaps you could have fixed it as god as new. However, trying
ten different things over the course of a few days as opposed to wiping
the drive and reinstalling in a few hours. I keep all my data files on
the network so there's no problem there.
You know what I laugh at? The guy I have a meeting with who said hit IT
guy solved the problem, but it came back and he can't do a presentation.
That's what I laugh at.

Steve
.

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