Re: What the heck is with the new iPod?

In article <C31FFC57.923E2%CSMA@xxxxxxxxxxxxxxxxxxxxx>,
Snit <CSMA@xxxxxxxxxxxxxxxxxxxxx> wrote:

"Steve Carroll" <noone@xxxxxxxxxxx> stated in post
noone-D52AC0.11585126092007@xxxxxxxxxxxxxxxxxxxxxx on 9/26/07 10:58 AM:

Doing the right thing? You do realize you have a warranty they must
cover,
right?

Sure - and based on the warranty they could have me go to my local
authorized outlet and pay extra to have my computer not sit for a couple
of
weeks without being looked at. If I did not want to do that the next
option
was to drive 50+ miles to go to the next closest authorized location or
100+
miles to the closest actual Apple store... and still have to wait and not
have a machine... none of them do loaners or rentals.

They went above and beyond their contractual obligations. I appreciate
that
they did so.

Wake up... the *only* reason you're getting a new machine is because they
(rightfully) placed your unit under the DOA clause of Apple's Sales and
Refund
policy.

They could have opted to just repair it and make me wait. They did not.

Once they determine that it falls under the DOA clause (and your unit most
definitely did) then Apple offers *you* the option to replace or service.

--
"None of you can be honest... you are all pathetic." - Snit
"I do not KF people" - Snit
"Not only do I lie about what others are claiming,
I show evidence from the records".-Snit
"You should take one of my IT classes some day." - Snit
"People can *not* make their own ring tones without hacks or work-arounds".-Snit
.

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