Re: What the heck is with the new iPod?

"Steve Carroll" <noone@xxxxxxxxxxx> stated in post
noone-D52AC0.11585126092007@xxxxxxxxxxxxxxxxxxxxxx on 9/26/07 10:58 AM:

Doing the right thing? You do realize you have a warranty they must cover,
right?

Sure - and based on the warranty they could have me go to my local
authorized outlet and pay extra to have my computer not sit for a couple of
weeks without being looked at. If I did not want to do that the next option
was to drive 50+ miles to go to the next closest authorized location or 100+
miles to the closest actual Apple store... and still have to wait and not
have a machine... none of them do loaners or rentals.

They went above and beyond their contractual obligations. I appreciate that
they did so.

Wake up... the *only* reason you're getting a new machine is because they
(rightfully) placed your unit under the DOA clause of Apple's Sales and Refund
policy.

They could have opted to just repair it and make me wait. They did not.


--
The difference between genius and stupidity is that genius has its limits.
--Albert Einstein

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