Re: Adobe abandons the "grace period" for recent CS2 buyers
- From: ZnU <znu@xxxxxxxxxxxx>
- Date: Sat, 05 May 2007 13:45:47 -0400
In article <0001HW.C26208FD0058FC79F0182648@xxxxxxxxxxxxxxxx>,
George Graves <gmgraves2@xxxxxxxxxxx> wrote:
Bad Adobe.
It used to be that if one bought the current version of a software title
within three months or so of the release of the next version, the upgrade to
the new version was free. This is only fair because software companies
rarely, if ever pre-announce release dates for their next versions.
But Adobe is changing all of that. If you bought CS2 even days before CS3 was
announced, you have to buy it all over again - or at least pay the full
upgrade price of $600 - which is pretty close to the street price for CS2
Standard.
CS3 is especially critical for Intel Mac users because CS2 was NOT native on
Intel Macs and was running in emulation. This causes all sorts of problems
with certain things not working, with the apps quitting for no reason, and,
of course, running like molasses in January.
I suspect that the rest of the industry will likely follow suit.
Adobe has, IMO, gone off the rails lately. CS3 feels like Windows
software. The non-standard installer is named 'Setup', and doesn't use
Mac UI elements. The icon design is bizarre. Some of the new UI elements
(like docks) are quirky.
What's really irritating is that when you install, you get a bunch of
folders dropped in Applications, and if you move them, the apps will
complain they're broken and need to be fixed the next time they launch.
But even after fixing, Photoshop still can't find the Adobe help
application (another case where Adobe uses its own alternative to a
standard system component), and recommends re-installing. So, now I have
to sit through a ~35 minute re-install (this is significantly longer
than it takes to install OS X, incidentally), because Adobe has written
extremely fragile software. I've never see this kind of path dependancy
issue with any other Mac application.
And, of course, Adobe has adopted the Microsoft practices of requiring
annoying activation schemes and selling a half dozen different versions
of the package.
It's really frustrating to see Adobe screwing up like this, because
there just aren't reasonable alternatives to Photoshop, InDesign or
Illustrator on the market.
--
"That's George Washington, the first president, of course. The interesting thing
about him is that I read three--three or four books about him last year. Isn't
that interesting?"
- George W. Bush to reporter Kai Diekmann, May 5, 2006
.
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