Re: Don't get me wrong, but...part II

In article <4609bea8$0$5284$4c368faf@xxxxxxxxxxxxxx>,
Steve de Mena <steven@xxxxxxxxxxxxxxx> wrote:

Tim Adams wrote:
In article <4608e0b6$0$17206$4c368faf@xxxxxxxxxxxxxx>,
Steve de Mena <steven@xxxxxxxxxxxxxxx> wrote:

John Stolz wrote:
An update:
2 technicians later and several transfers to and from CS/TS I find
someone who explains how to format the disk from the install DVD (2/3
applecare techs say it is impossible and the computer will have to go
back for repair). I have two questions:

1. Is it normal to ship a repaired computer with an unformatted drive?
My GUESS (only). Yes. As they don't know what
version of OS X you have legally licenced.

Steve, think you are wrong with this, because, IIRC the Intel systems
started
with OS 10.4 and there has been no paid version since then. As such, a
clean
install of 10.4.9 should have been included on the HD.

I think this might clear up some of this...

http://docs.info.apple.com/article.html?artnum=304489

Replacement hard drives often require formatting
before use

Although replacement hard drives are often
formatted and ready for use immediately after
installation, you may find that your replacement
hard drive doesn't appear as a valid volume for
installing the OS.

Before assuming that there is an issue with your
replacement drive, make sure it has been properly
formatted by initializing the drive through the
"Disk Utility" program. You may either start up
from another volume like the Installation DVD that
came with your computer, or launch "Disk Utility"
from the menu of the Installer.

Thanks for the link but I find it surprising that an Apple Authorized dealer
would return a Mac to a customer in that fashion. I would expect them to format
and install an OS, especially on a new system.

--
regarding Snit "You are not flamed because you speak the truth,
you are flamed because you are a hideous troll and keep disrupting
the newsgroup." Andrew J. Brehm
.

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