troll or bully

http://groups.google.com/group/Managing-Your-Group/msg/f8e85c31bb1dbf5a

Trolls vs Internet bullies

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I actually find that there are two classes of people who cause maximum
trouble on forums. One is of course, the traditional "troll" who wreaks

havoc by anti-social behaviour and by deliberately riling up forum
members to get kicks out of it, causing havoc and bad blood in the
process.

I think as admins, we need to realize that there is another group which

I would term as "online bullies" or "internet bullies" who can become
equally destructive in undermining communities.

These gentlemen/ladies differ from trolls in the sense that they are
not anti-social, but they are an accepted and sometimes well-respected
members who assume a sort of informal and unofficial leadership role.
They use this position to intimidate and assert their views on newer
and less established members and often push their weight around to mark

territorial rights. They will generally try and behave properly, but
subtly try and behave like moderators and preach about forum behaviour.

They will also turn and insult people as they wish and surprisingly
other forum members will turn a blind eye to them.

These people are often the starting point of cliques because they can
gather a group of yes-people around them in no time.

Beware of these people and watch out for them because they can be a lot

more trouble in the long run than isolated trolls running loose.

Sometimes you just need an excellent troll to combat an established
forum bully

Similarities between trolls and bullies:

Both trolls and bullies can cause enormous damage to a forum by their
behaviour.
Both trolls and bullies usually have excellent communication skills
using which they attack their opponents unmercifully.
Both trolls and bullies can be intimidating to any normal forum user.
Both trolls and bullies have the effect of creating bad blood.
Both trolls and bullies are hard to control without intervention right
from the top - the forum administrator(s) or owner(s) because even
moderators might find it hard to control them without support from
others.
Differences

Trolls are usually isolated. They are generally short-lived in a forum.

A person who signs up on a forum specifically to troll doesn't hang
around in other parts of the forum and leaves as soon as the damage is
done.
Bullies are more or less regular forum members who might have a huge
post count and a following.
Trolls usually hit and run. A successful troll needs only a couple of
posts in a single thread to turn it into a raging tornado.
Bullies stay on and intimidate other members by throwing their weight
around and using their group of yes-people to lend force to their
powerful attacks.
Trolls are usually identified for what they are.
Bullies rarely get identified for what they are, because they are
regular members and nobody can suggest that they are ordinary trolls
because they have a huge post count.
Trolls hardly respond to challenges. Instead they enjoy watching others

fight.
Bullies enjoy fighting and run around bashing everybody who dares
oppose them.
The potential damage done by trolls is limited to a particular topic of

discussion or at most a forum.
The potential damage done by bullies is forum-wide and not related to
topics, but to the personality of the bully and the kind of respect and

influence he wields.


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