Re: My experiences with a Dell D620 Laptop. Part 1.

On Mon, 2006-09-04 at 18:05 +0100, MartinWS wrote:
My company has issued me with a brand new Dell Latitude D620 Laptop, so
I thought I'd report on the experiences I've had with it. This post is
to show Mac Users just what they are missing compared to a 9 month old
PowerBook G4/15.4/1.6Mhz and a white MacBook (I got a day to play on).

Specification of the Dell.

Core Duo 1.66 Mhz.
15.2 Inch Screen
1 GB RAM.
Bog Standard Spec.
Windows XP Professional SP1 (why not SP2? I work for a big company so
they must know what they are doing and probably spend 10's of millions
of dollars supporting this OS each year) + lots of patches+ some
company specific installations like Novell Netware.

They probably haven't confirmed that SP2 will work across their
network--or they have some 'company specific installation' that doesn't
work with SP2.


Appearance/Build:

Outside: The lid and sides are a two tone effect. The lid is plain
except for pointless recess on the top while the sides are full of
various holes (air vents) and ridges. Underneath is a hideous mess of
lumps, labels, grills, more labels, holes, ridges and more labels.

The machine is surprisingly much thicker than my Powerbook G4
considering the screen is much smaller.

Machines with smaller screen sizes generally have thicker cases.


Shame there is no built in webcam like the MacBook and no Firewire
ports. Instead they have included a Serial port. Do people still use
Serial these days?

Yes.

If so, what for?

Controlling peripherals, mostly. Consumer peripherals generally use USB
these days, but there are still tons of 'industrial' or 'homebrew'
peripherals that use 'serial' connections. Robotics too.

I've never had the need for serial
for the last 7 years and then only in the form of ADB.

Clearly, you don't need to control heavy industrial machinery. Or
program your robot.


One nice thing is this machine is dockable. However, the dock prevents
you from using the laptop screen along side the main screen since it
docks a bit like the old Mac Duos. I understand why for an old Mac Duo,
but there's loads of screen estate going to waste in the Dell. Also
I've found undocking the Dell does not put it to sleep. On a number of
occasions I've opened up the machine only to find the battery is
drained or find a very hot laptop in my bag. Before you put the laptop
in the bag, you need to open the screen and close it again to make it
sleep. Rather naff or is this a case of poor integration with the OS?

This is probably a case of 'poor OOTB configuration'. Check your power
settings.


Opening up the lid:

- There are even more unnecessary trenches to attract dirt around the
keyboard where your hands will rest upon. It has a rather tacky looking
two-tone appearance around the keyboard and trackpad with the keys
being a different colour to the inner silver 'ring'.

Are all Mac users so obsessed with the look of their case?


- Why does it still have a nipple to move a mouse?

Many people prefer them. I don't, but others do.

I thought these went
out with once the track pad was introduced, having both is just silly.

It costs very little to retain, and it allows the users a preference in
pointing device.


Dell's flat/wide nipple is annoying since you do tend to catch it when
typing G, H or B.

I've never experienced this with IBM's laptops--but I don't use those
too often.

Also, why is it blue? The use of blue on the keyboard
highlights extra key functions on the keys accessible via the Fn key.
But the nipple works without pressing the function key first.

To stand out against the keys, probably.

Making it
a silver colour would have been better since it would have been
consistent with the other colours of the laptop itself.

Hence why they picked blue, I think.


- The Machine has 8 large rubber lumps and bumps around the screen,
rather ugly.

We get the idea, it's ugly.


- The screen itself is of a poor quality quality compared to both a
Powerbook and MacBook screens. It is not very bright (even when working
inside) and you can see it is not as sharp (even in the standard
resolution of the LCD display) as the Mac screens.

Strange. Dell's displays are usually much better than Apple's. Have you
played with the display settings at all?

Pressing the Auto
Light sensor, actually makes the screen darker such that it makes it
difficult to read! Interesting also the screen has a reduced viewable
angle from straight on than the Macs as well.

- There's a bunch of lights on the side of one hinge showing things
like Wifi, Disk Access, Power etc. Some flicker showing activity, these
are annoying as they tend to catch your eye occasionally distracting
you from your work. Besides, who cares about disk access these days
with this feature?

I like having drive lights. It shows that it's still accessing the disk.

This is going to happen a lot with modern OS's due
to paging. The power button has its own light but goes off once you
press it and the power light on the hinge lights up. Inconsistent and
unnecessary I think. What would have been useful is a light on this
panel which tells me I'm plugged into the mains and recharging!

Are you sure there isn't? Perhaps they are reusing a button for that?


- Keyboard - The characters on the keys looked like stick on labels and
are cheap looking.

Definitely better than Apple's 'paint it on' technique. At least the
stickers are easy to replace when they get rubbed off.


- The Caps Lock and Number lock light are not on the keys themselves
but appears at the top of the keyboard. What's the point of this?
Surely you want this to be on the keys themselves!

This is consistent with desktop keyboards. Some desktop keyboards don't
even have status lights for that (particularly wireless keyboards). Why
would you want it on the key anyway? Do you spend your time looking at
the key? Having the lights on a status panel in the OS, or built into
the monitor would be a better choice.


- It has a large crude screen latch permanently sticking out and is
probably big enough to snag on your clothes if you reach over the
screen.

Which is infinitely better than complicated magnetic/spring loaded
latches that have a tendency to break.


- There are the usual irritating Intel Core Duo and 'Windows Designed
for' Labels which catch your hand when resting on the pad. Why couldn't
these go underneath with the WIndows XP license label?

Microsoft requires them on the top, IIRC.

If you try to
remove these you are left with a patch of sticky gloop which is a pain
to remove (if you don't have a solvent to hand).

Which is the point of all good marketing--make it stick on the viewer.


- Track Pad does not support dual finger scrolling but a type of
scrolling is available if you go to the extreme right/bottom. I find
this crude and sometimes gets in the way of simple track navigation.

Other models do support this feature. This was available on PC laptops
long before Apple got it.


- Delete Key is horribly small and squeezed in the middle of a bunch of
other keys, given its importance especially in the frequency of a
CTRL-ALT-DEL action, I would prefer this to be bigger and on the edge
somewhere.

Frankly, I find myself hitting CTRL+SHIFT+Escape (task manager keyboard
combo) far more often.


- The up/down arrows duplicate for the Brightness keys situated at the
bottom, while the Page Up/Down are placed at the top of the keyboard.
This makes their combined use clumsy. Why couldn't the Up/Down keys
duplicate as Page keys as well?

Because Dell was trying to keep the keyboard as close to a standard
104-key layout as possible?

While Brightness moved to a less useful
area of the keyboard.

To some up:

This machine is built from a traditional looking Dell type plastic but
feels more rigid than the creaky old D600. Still, its build quality
feels worse than the MacBook.

If you're looking for build quality, buy IBM/Lenovo. Dell offers cheap
crap, but it's rarely well built.

The design of the unit is a mess carrying
a lot of old PC features, compared to Apple designs it comes across
clunky but is no worse than the average PC laptop. I think the design
can be summed up very much like the Movie about the iPod packaging if
Microsoft got hold of it! So I suppose for many, more flashing lights,
keys, ridges, colour tones, ancient features (like the pause key) and
mice tracking options, the better the computer is, but I feel this is
the same logic of putting your amp scale up to a max 11 instead of 10!
:-) Or buying a DVD player because it has more buttons on the remote
control.

Speed:

- Although the Dell is supposed to be a fast machine, I find little
difference between this and my Powerbook for everyday tasks, which was
surprising. Perhaps the better graphics processor makes up for the
Powerbook in general windowing tasks to make it feel faster?

Not even slightly. For regular desktop tasks, you couldn't tell the
difference between a quad SLI rig and the lowliest integrated video.

For
instance, if you bring up an application from the task bar on Windows
you can sometimes see it redrawing the window, its menus, icons and
work area. Whereas on the Mac windows always expand smoothly from the
Dock without the obvious redraw at the end.

OS X double buffers windows, which prevents those artifacts. You can
achieve much the same effect with some third party utilities (IIRC,
Nvidia provides a utility that does this with their graphics driver).

On the flip side, widget action is much smoother on XP than on OS X. Try
grabbing hold of a slider bar and compare the smoothness of the motion
on XP and OS X.


IE must be a real dog these days for instance:
- Starting IE on the Dell for the first time: Upto 5 seconds then
instantaneous there after.

Safari is even worse than that.

- Starting Safari on the Powerbook: 2-3 seconds then almost instantaneous.

I've never experienced that on my Macs, though they are pretty old.

- Opening certain web sites also can take longer. e.g. MacDailyNews 15
secs on IE/Dell where as it takes 3 seconds on the Powerbook. Which is
surprising, but is not generally the norm. Also there's very little CPU
work going on which makes me think MDN is doing stuff specifically for
IE!
(No we cannot use FireFox since the company's website is not compatible
with anything except IE!!)

There's no reason you can't have multiple browsers, unless the company
prevents you from installing software on the machine (in which case, why
are you even trying to compare these?).


Of course, the Core Duo would shine on CPU intensive applications, but
for standard desktop apps it's not that a big thing.

It's a big thing for multitasking in general, though Windows doesn't
handle multiple cores that well. It's night and day on a *nix though.


I also wonder if the use of the Dual core in the Dell is not well
utilised. Once one application is busy, running another at the same
time is still sluggish (like you are only running one CPU). It's like
Windows XP gives both resources to the first application. However when
you view CPU usage in the Task Manager you can see neither CPU
(modules) are getting over stretched. Weird.

That's just Windows' scheduler problems in action. It doesn't help that
you're running an ancient version of XP.


To some up: It's always nice to have more speed, but if you've got a
decent spec'd laptop 2/3 years ago and only do general business stuff
with it and think Windows will still your future OS, I'd wait. After
all, your new PC laptop will still be running the same 5 year old OS as
before!

(To digress: Strange how some Windows users here think it's good to
still be running an OS which has hardly changed for 5 years. I wonder
if these are the same people who would argue in the year 2000 that
Windows NT 3.5 was still good enough and that the Windows NT OS's
released between 1996-2000 were just a waste of money!)

It *is* good for businesses or other large organizations. Linux is the
best of both worlds though.


Personally, the MacBook would have been a better choice than the Dell,
the better screen and built in Web Cam are enough to pay the little
extra than the version of the Dell 620 I got. Overall the MacBook has
more features I would look for in a laptop these days and looks and
feels great.

There are other 'PC' (even Dell) laptops that would have suited your
needs better. Remember, a corporate PC is bought for corporate needs,
not for the uses home users would be interested in.

Unfortunately, it's not a choice since my company is 100%
Windows on the desktop and there's people who must think this Dell is
cool (or at least good enough!). Compared to another older Dell they
might have a point, but they really should get out more and try other
computers. ;-)

You think everyone in your company's IT department uses stock Dell PCs
at home?

.