Re: Connectivity problems on laptop

Pete D <no@xxxxxxxxx> wrote:

It is probably a Broadcom gigabit NIC, have you installed that drivers?

On the Dell site, there is a driver called "570x Gigabit Integrated
Controller", does that sound like what you mean? If so, yes, I did install
that one. Didn't help. :(

The computer seems to be of the opinion that it has a functioning
network connection, but I can't access anything on the web. Also, a guy
in tech support at my ISP was unable to see my computer, although he did
successfully ping my DSL modem.

If this computer has a Broadcom gigabit NIC, then why don't I see it in
the device manager? Could it be listed elsewhere?

I'm also going to be looking at any firewall/virus protection sw that
might be blocking me - maybe the problem has nothing to do with ethernet

Thank you,

J.
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