gateway mt3422 laptop freezes up



Hi, I recently bought a Gateway MT3422 laptop a few months ago. I
decided to try to install windows xp because I didn't want the windows
vista on the system. while installing windows xp, I realized that I
had lost the serial number. So I could not enter the serial number
and just aborted the installation. From then on, when I tried to
reinstall another operating system, such as Ubuntu linux or reinstall
the factory gateway windows vista disc, the computer would freeze up
within minutes of booting up the OS install discs. For example, the
ubuntu install cd would load up, and after 7-10 minutes just freeze.
with the gateway windows vista reinstall dvd, The screen came on as
normal, showed the Gateway boot screen, and then went to the windows
vista screen where the little green bars scroll across the screen
while it boots. After a few seconds the bars freeze and it does not
continue booting. Anyone know what the problem is? Gateway tech
support wasn't able to fix it for me. finally, I downloaded from them
the gwscan512 program, unzipped it, found the gwscan512.iso file among
the unzipped files, and burned that into a gwscan boot disc. So I
loaded that up and I'm trying to wipe out the hard drive with zeros
and then try to reinstall everything from the beginning. but what is
the main problem for this? could the physical ram or hard drive have
a problem?
.



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