Re: Touchpad problems on a new Lenovo 3000 N200 (XP Pro)
- From: "Mike Holder" <ml_holder@xxxxxxxxxxxxx>
- Date: Sat, 3 Nov 2007 20:02:38 -0500
Are the drivers for the Synaptics touchpad installed?
"Woody" <TheDuck@xxxxxxxx> wrote in message
news:Nn7Xi.62296$Um6.52994@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Did they check for the latest bios? Did they check all BIOS settings?
"Robert Barker" <cowboy_bob99@xxxxxxxxxxx> wrote in message
news:9aqdndhspolwM7fanZ2dnUVZ_sejnZ2d@xxxxxxxxxxxxxxx
Just bought a new laptop at microCenter the other day. Picked up a
Lenovo 3000 N200 widescreen. It was one of very few still offered with
WIn XP and not Vista. Had something interesting happen with it, though.
One of the things that always annoys me with laptops is that the default
for the touch pad is to have "tapping" enabled. I realize lots of people
like it, but it drives me nuts. Anyway, I went in to the Mouse
Properties panel to turn the thing off. When the panel opened, it
identified the device as a normal PS2 Mouse. Even had the picture of the
mouse on it. That was in the "Buttons" tab. Went to the "Device
Settings" tab and it also said I had a mouse, not a Synaptics device.
Clicking on "Settings" in that tab only showed the options for the
"Buttons". Fine, I'd seen that before and it usually indicates that the
wrong driver was installed. Downloaded and installed the driver from the
Lenovo site but nothing changed. Went into the "Hardware" tab and it
showed that the device was a Synaptic device and gave the date for the
current driver. Nothing I did made the thing realize I had a touchpad
and not a mouse. Today, I finally gave up and went back to the shop.
The first tech support guy couldn't do any more than I did.
Curious, I went over to the display unit. This one displayed what I
expected! It showed a touchpad everywhere, and gave me the right options
in the Settings tab. The drivers and the dates were the same on my
machine and the display. Brought the tech guy over and showed him the
difference between the 2 machines. Nothing he tried could get mine to
display the right options. Nothing could get it to recognize it had a
touchpad and not a mouse. Pulling at straws, he pulled the drive out of
the demo box and put it in my box. It STILL showed that it had a mouse,
not a touchpad! Put my drive in the demo box and it the demo machine
displayed properly! They got 2 different machines out of stock and they
both displayed mice, not touchpads! After spending nearly a day messing
with the things, they didn't manage to get any farther. I understand
they even called Lenovo and their tech support knew of no problems. (I
would have called but they wanted $100 for an "after sale" service phone
call!) Anyway, I told the shop I'd take the demo box as it had only been
on display for a couple weeks. They moved my drive into it and I went on
my way.
But I'm still curious. Does anyone know what was going on? The tech
guys figured some sort of hardware problem since swapping drives around
and changing drivers didn't make any difference. It's a great box
otherwise, but I beat on this problem for 2 days! I've been around for a
while and built lots of computers having built my first PC from Heathkit.
I probably still have a CPM cassette tape around here somewhere. The
paper tapes disintegrated some time ago! Seen tons of weird stuff but
this had me buffaloed...
.
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