Office Depot bait and switch
- From: "Hal Greenlee" <hrgreen@xxxxxxxxxxxxxxxx>
- Date: Fri, 04 Aug 2006 06:11:49 GMT
Office Depot advertises this week in their Sunday newspaper suppliment, on the
front page, a laptop for $279.99. Price good until 8/05/06.
This ad is deceptive in that there is a $70 hidden fee. It states in the
fineprint that shipping and handling are additional, but the amount is not
given. And that while the item must be ordered instore, it is available by
delivery only.
It mis-states that one can save $480 with the discounts offered. That is
plainly untrue; the savings cannot be more than $410.
The ad plainly states that the base configuration price is $279.99. The
local store manager explained that most of the $70 was for configuration,
which in fact is not even required.
This ad is designed to draw people to the local store, only at which time
they are told of the 25% add-on.
This is a level of deception I have not seen from Office Depot until recently.
I will no longer do business with them as they have wasted my time, gas and
patience.
Hal
.
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