Re: HDD suddenly failed, please help - Update

Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Rod Speed <rod.speed.aaa@xxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Rod Speed <rod.speed.aaa@xxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Rod Speed <rod.speed.aaa@xxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Rod Speed <rod.speed.aaa@xxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote

I have an IBM IC35L120 HDD, set up as slave on IDE2, running
Windows XP SP2. I have an Asus A7V333 mobo. All was well
until yesterday when my system slowed then ground to a halt.
I rebooted and then did not have the drive available to me
in My Computer. The drive shows up in Device Manager with no
warnings but in the Computer Management console it is shown
as 'Offline'. The first warnings I can see in Event Manager
is this: ('Gary' being the name of my computer)

"Disk group GaryDg0: Errors in some configuration copies:
Disk Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:

"INTERNAL Error - The disk group contains no valid
configuration copies (C10000B6)"

then this:

"The driver detected a controller error on
\Device\Harddisk2\D."

The only thing I can do in the Disk Management console is
attempt to reactivate the disk but Windows tells me that 'The
operation did not complete'.

The disk is just over a year old - I would be very grateful
if anyone could help me to get this thing going again.

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

Thank you for your reply. I downloaded the utility and ran both
the basic and advanced tests, both of which returned a
disposition code of 0x00 which translates to 'No errors'. I
wonder if this is good or bad news?

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181

Sorry to appear thick but I can't see how to run that data you
suggested - I run various reports which do not appear to show a
problem. Can you assist please?

Here is the text of a full report I ran related to the drive -
maybe this helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

Almost there. You need to select SMART in the left hand column
under storage.
Then select that particular drive thats doubtful and post that data
you then see.

Here is the report, thank you very much.

Urk, the data isnt good tho. Interleaved notes.


[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

01 Raw Read Error Rate 60 99 97 65537
OK: Value is normal
02 Throughput Performance 50 100 100 0
OK: Value is normal
03 Spin Up Time 24 99 92 21234021
OK: Value is normal
04 Start/Stop Count 0 100 100 560
OK: Always passing
05 Reallocated Sector Count 5 100 100 1245192
OK: Value is normal

Urk, thats the problem, thats an utterly obscene reallocated sector
count.
07 Seek Error Rate 67 100 100 0
OK: Value is normal
08 Seek Time Performance 20 100 100 0
OK: Value is normal
09 Power-On Time Count 0 96 96 28894
OK: Always passing
0A Spin Retry Count 60 100 100 0
OK: Value is normal
0C Power Cycle Count 0 100 100 543
OK: Always passing
C0 Power-Off Retract Count 50 99 99 1743
OK: Value is normal
C1 Load/Unload Cycle Count 50 99 99 1743
OK: Value is normal
C2 Temperature 0 144 110 9,
38

Thats fine, you can get problems with drive overheating but thats not
overheated.

OK: Always passing
C4 Reallocation Event Count 0 100 100 9
OK: Always passing
C5 Current Pending Sector Count 0 100 100 1
OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0
OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0
OK: Always passing
DE Loaded Hours 0 96 96 28875
OK: Always passing
DF Load Retry Count 50 100 100 0
OK: Value is normal
E2 Load-In Time 40 121 100 10354691
OK: Value is normal
E6 GMR Head Amplitude 0 93 78 1245187
OK: Always passing

I'd be replacing the drive if it was mine.

Thats one of the infamous DeathStars. They arent called DeathStars for
nothing.

Thanks Rod

Before I replace it can I repair that sector in any way to get the drive
going for just a short time?

If you just want to get the data that hasnt been backed up off that
drive, Easy Recovery Pro may well be able to get it. Its not free tho.


.

Relevant Pages

  • Re: HDD suddenly failed, please help - Update
    ... Windows XP SP2. ... The drive shows up in Device Manager with no warnings ... OK: Always passing ... Urk, thats the problem, thats an utterly obscene reallocated sector count. ...
    (comp.sys.ibm.pc.hardware.storage)
  • Re: HDD suddenly failed, please help - Update
    ... Windows XP SP2. ... The drive shows up in Device Manager with no warnings ... OK: Always passing ... Urk, thats the problem, thats an utterly obscene reallocated sector count. ...
    (comp.sys.ibm.pc.hardware.storage)
  • Re: HDD suddenly failed, please help - Update
    ... Windows XP SP2. ... The first warnings I can see in Event Manager is this: ... ATA Device Properties: ... Always passing ...
    (comp.sys.ibm.pc.hardware.storage)
  • Re: read errors
    ... OK: Always passing ... Thats just reporting the previous one again effectively. ... that what all drives do all the time. ...
    (comp.sys.ibm.pc.hardware.storage)
  • Re: read errors
    ... There are real problems tho, ... OK: Always passing ... Thats just reporting the previous one again effectively. ...
    (comp.sys.ibm.pc.hardware.storage)