Re: HDD suddenly failed, please help - Update


"Gary Read" <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote in message
news:BPwYf.42586$u31.10102@xxxxxxxxxxxxxxxxxxxxxxx

"Rod Speed" <rod.speed.aaa@xxxxxxxxx> wrote in message
news:49ei9bFo3i6cU1@xxxxxxxxxxxxxxxxx
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote
Rod Speed <rod.speed.aaa@xxxxxxxxx> wrote
Gary Read <guffygumpster@xxxxxxxxxxxxxxxxxx> wrote

I have an IBM IC35L120 HDD, set up as slave on IDE2, running Windows
XP SP2. I have an Asus A7V333 mobo. All was well until yesterday
when my system slowed then ground to a halt. I rebooted and then
did not have the drive available to me in My Computer. The drive
shows up in Device Manager with no warnings but in the Computer
Management console it is shown as 'Offline'. The first warnings I
can see in Event Manager is this: ('Gary' being the name of my
computer)

"Disk group GaryDg0: Errors in some configuration copies: Disk
Harddisk2, copy 1: Block 1: Invalid magic number in the
configuration copy" followed by:

"INTERNAL Error - The disk group contains no valid configuration
copies (C10000B6)"

then this:

"The driver detected a controller error on \Device\Harddisk2\D."

The only thing I can do in the Disk Management console is attempt to
reactivate the disk but Windows tells me that 'The operation did not
complete'.

The disk is just over a year old - I would be very grateful if
anyone could help me to get this thing going again.

Looks like the drive has died. See what Hitachi's
Drive Fitness Test says about the drive.

Hitachi bought the IBM hard drive business.

Thank you for your reply. I downloaded the utility and ran both the
basic and advanced tests, both of which returned a disposition code
of 0x00 which translates to 'No errors'. I wonder if this is good or bad
news?

Good as far as the drive dying is concerned.

Show the SMART data for the drive using Everest.
http://www.majorgeeks.com/download.php?det=4181
Hi Rod

Sorry to appear thick but I can't see how to run that data you suggested -
I run various reports which do not appear to show a problem. Can you
assist please?

Thank you

Gary
Here is the text of a full report I ran related to the drive - maybe this
helps?

[ IC35L120AVVA07-0 (VNC602A6G5R3PA) ]

ATA Device Properties:
Model ID IC35L120AVVA07-0
Serial Number VNC602A6G5R3PA
Revision VA6OA52A
Parameters 239340 cylinders, 16
heads, 63 sectors per track, 512 bytes per sector
LBA Sectors 241254720
Buffer 1863 KB (Dual
Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 52
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5 (ATA-100)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 117800 MB

ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Supported
Automatic Acoustic Management Supported
48-bit LBA Not Supported
Device Configuration Overlay Supported

ATA Device Physical Info:
Manufacturer IBM
Hard Disk Family Deskstar 120GXP
Family Code Name Vancouver
Form Factor 3.5"
Formatted Capacity 120 GB
Disks 3
Recording Surfaces 6
Physical Dimensions 146.0 x 101.6 x 25.4
mm
Max. Weight 590 g
Average Rotational Latency 4.17 ms
Rotational Speed 7200 RPM
Max. Internal Data Rate 592 Mbit/s
Average Seek 8.5 ms
Track-To-Track Seek 1.1 ms
Full Seek 15 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB

ATA Device Manufacturer:
Company Name Hitachi Global
Storage Technologies
Product Information
http://www.hgst.com/products



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