SAS Raid Card starts and then freezes

Server: IBM x366
RAID card: IBM ServeRAID 8i (Adaptec OEM)

During bootup, the RAID card's firmware would boot, do a self test and
declare that the RAID controller has started. After this I got the
message "Controller kernel stopped <<Press any key to continue>>".

Opened the box, disconnected the SAS controller cables to the hard
disks, re-seated the RAID card and the RAID card came up again but now
Windows 2003 refuses to boot complaining about missing system files.

The hardware support engineer said that the card must've got unseated
but I don't buy that. If the card was unseated, how did the RAID card
firmware bootup, do self tests and declare that the controller has
started? Also, if it was just unseated then why is the OS corrupted
after the RAID card came up again?

- Siddhartha

.

Relevant Pages

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