Re: hp recovery dvd

ben_myers_spam_me_not wrote:
> You've done a nice job advising people to make backups. I do the same
> when I deal with clients locally, and manage to sell both hardware and
> services to train people to do backups of DATA. The cost of backing
> up an entire system including OS software and drivers is usually
> beyond what people want to spend. So I take the approach that
> computer owners have to treat the OS restore CD and other CDs
> delivered with the system as valuable, keeping them safe and secure
> until needed.
>
> The modern trend is to deliver computers without the necessary CDs to
> restore a system to its original as-delivered factory state. This
> leaves people in a quandry as to what they need to do. Best thing is
> to ring up the manufacturer and ask for (pay for, if necessary, but
> only a smallish amount) the CDs.
>
> Some people, no matter what one tells them, do not take the necessary
> precautions to secure valuable software and data. I see many of them,
> when someone brings in a failed computer and asks me to get it running
> again. And, oh, yes, they threw out the CDs that came with the
> system. Fortunately, I can find drivers for just about any computer
> worth fixing, but companies like HP sure do not make the process easy.
>
> You may think that I am whining. I am simply stating facts. People
> can deal with the facts once they have them.

No, you're vendor-bashing for no good reason. What you describe in
your before-last paragraph is what *you* 'need', i.e. people who fix
systems for a living, *not* what ordinary customers/users need, because,
as I said, 1) they shouldn't need it and 2) *when* they need it, they
can't get it (because their system is down), don't know how to get it,
don't know what to do with it, etc..

If you have an issue with HP, then get it sorted, but don't imply that
what you consider to be a problem is a problem for ordinary users.

I'm sure that the readers of these groups can well do without your
regular, irrelevant, misdirected, and sometimes even incorrect, vendor-
bashing.

Face it: If you buy a product, do you appreciate it when someone
repeatedly bashes the vendor for no good reason?

Normally I let your bashing pass, but this time it was really over the
top: "HP generally does a worse than 3rd rate job of providing drivers
on-line for its computers (Pavilions and Presarios)" is totally off the
mark and by *no* means "simply stating facts". Your

> I would be surprised if HP computers were any different in this regard
> than IBM's or Dell's. If they are different, this would be yet
> another reason not to buy an HP...

in one of your other responses is even worse, With these "If ..." tricks
you can imply all kind of stuff.

> I think we are both on the same side, advocating better use of
> computers. We just see things differently... Ben Myers

I appreciate your technical postings and I think they are a real
contribution to the group, but I think you largely spoil it with your
vendor-bashing.

> On 26 Dec 2005 11:25:40 GMT, Frank Slootweg <this@xxxxxxxxxxxxxxxxx> wrote:
>
> >ben_myers_spam_me_not wrote:
> >> I forgot to mention that in addition to a Windows XP Home or Pro CD,
> >> one also needs the drivers for all the chipsets in the computer.
> >> There is no clear bet that the required chipsets will be on an XP CD,
> >> which was mastered back in 2001 or 2002 whilst the computer was
> >> designed and built after.
> >>
> >> HP generally does a worse than 3rd rate job of providing drivers
> >> on-line for its computers (Pavilions and Presarios), but the drivers
> >> can be found elsewhere. If the computer has an Intel processor, then
> >> it invariably needs Intel motherboard drivers, possibly an Intel
> >> Extreme Graphics drivers, and usually an Intel 10/100 Pro Ethernet
> >> driver. Modem and audio drivers are also chipset specific.
> >>
> >> ... Ben Myers
> >
> > Isn't it a tad hard to get drivers on-line when your system is down?
> >
> > In order to get drivers on-line (when their system is down) they need
> >help from *other* people (with things like CD-burners).
> >
> > Instead of waiting for disaster to strike, these people *could* make a
> >thing called "backup" (and *you* could advise them to do so). Then they
> >wouldn't have these problems in the first place and you wouldn't 'have'
> >to whine about 'missing' software all the time.
.

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