Re: Diagnosing the problem with this Pavillion ze5700 laptop

I tried a memory test utility and it passed OK (unlike my own system
which failed - odd as it's very stable).

Then I tried a test from
http://www.hgst.com/hdd/support/download.htm#DFT which reported a
disposition error of 0x70 which I think might be this -

Error Code and first aid for your drive

The following table defines all the currently supported DFT error
codes. For example if during testing of your hard drive DFT reports a
error code of 0x70 as shown on page 14, this indicates that your hard
disk drive has problems reading one or more of its sectors. In most of
these cases the drive can heal itself of these errors. To do this first
back-up all your data from the problem drive ( if possible ) then run
DFT again and select either the Erase Disk or Sector Repair option
which is under the Utility heading. If you already have a backup of the
data on the hard disk or the data isn't important you can opt to run
Erase Disk/Sector Repair from the Test Result screen. Once the selected
operation has completed you can then run one of the test options Quick
or Advance to confirm that the drive has been healed. The result code,
which should be displayed, is 0x00 if the test returns another code
then you should check with your drive/system vendor if the drive can be
return for warranty replacement.


So I think the drive is damaged. It mentions "healing" up there. Will
re-formatting do that? I don't have the utility it mentions.

Peter

.

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