Re: Recovery CD(s) for HP Pavilion 512n
- From: "mwos" <mwos@xxxxxxxxxxxxx>
- Date: Sun, 2 Oct 2005 11:25:06 -0400
Hp has a set of about 8 restoration CDs. I have the pavilion 523n. Hp never
included these cds with the computer. If you asked them for them within i
year of purchase of the computer they mailed them to you at no charge. After
1 year they charged you $10.00 They then got sued for this practice, and the
case settled about five or six months ago. Under the settlement if you filed
a claim they are at sometime supposed to send them to you free. You may want
to call hp and raise hell. At any rate you can get the CDs for your computer
from hp. They will set the machine up the same way it originally came,
operating system and all.
rather than waiting I bought and installed Windows Xp Home . Everything
worked fine except for the sound. The sound drivers were different. I did
not try to get the drivers from Hp on line. I had an Creative sound card
from another computer which I installed together with a pair of speakers I
had. Everything works ok. But to save the expense and minor aggravation, I
recommend you call the sobs at hp and raise hell.
mike
"ohaya" <ohaya@xxxxxxx> wrote in message news:433F64D0.23E1576A@xxxxxxxxxx
> Hi,
>
> My son has an HP Pavilion 512n, and he apparently started having
> problems with it awhile ago (from what I can tell, it sounds like the
> problems may have been spyware or virus-related). Anyway, for some
> reason, instead of bringing the PC to me, he or his wife asked one of
> their friends to try to fix the problem, and they said that person
> apparently ended up wiping out the original Windows XP, but then the
> computer wouldn't work.
>
> He finally got around to telling me about the problem yesterday, and
> dropped the machine off tonight.
>
> I checked the system, and it looks like their "friend" wiped all
> partitions, including the original HP recovery partition, off of the
> hard drive :(.
>
> So, I started checking at HP's website, and it looks like the "recovery
> kit" for the 512n is no longer available. I did a chat with HP's
> support, and they weren't able to help me.
>
> Since all partitions appear to have been wiped off the system, I figured
> I would try an XP install, using the product key on the side of the
> machine, but as I suspected, the XP installation wouldn't accept the
> product key (from my research, sometimes product keys are bound to
> certain OEM distributions).
>
> My first preference would be to see if I can find a set of the recovery
> CDs, since I gather there are some HP-specific drivers and utilities for
> the machine.
>
> Can anyone here suggest where I might be able to find these, or does
> anyone have any suggestions as to how I can recover this machine?
>
> Thanks in advance,
> Jim
.
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