Re: give the example of the ..
- From: darrell@xxxxxxxxxxxxxxxxxx (".")
- Date: 29 Jul 2005 14:27:17 GMT
On Fri, 29 Jul 2005, Phlip wrote:
> Cadence wrote:
>
> > I dont think in my years of software testing, I have ever had a bug that
> > was:
> > Low Priority High severity
> >
> > If it's severe enough, its fricken high priority.
>
> I'm your boss. Please fix the bugs I marked "high priority" first, not that
> bug.
>
> I know the circumstances and severity of every bug you report. Thank you for
> giving me enough information to do my job.
>
> My job to track our business needs, and to appease our customers. If the
> high-severity bug bites us while you the things I told you to, I take full
> responsibility.
>
> Otherwise, it's your responsibility.
>
> (Put another way, "high priority" means something different than "really
> extra high severity".)
This reminds me of one company I worked at. They didn't use Priority and
Severity. They just marked bugs as Priority. P1 was had to be fixed
because it affects other people on the project. P2 was had to be fixed
before we ship because it would annoy the customer and we know we can fix
it without impacting the release date. P3 was really should be fixed but
we can tell the customer how to avoid it; fixing it would delay the
product release. They were very focused on release dates. They would ship
defects that would cause total data loss setting the customer back weeks.
They would just tell the customer the steps to reproduce the defect and to
be sure not to do that. One of many reasons I don't work there anymore.
--
Send e-mail to: darrell dot grainger at utoronto dot ca
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