Re: R2006a installer behaviour

Hi Sean

Thanks for the input.

I'm not using ZoneLab. For internet security, we use Sophos, but I'm
guessing it wasn't Sophos that caused the problem, it was our
firewall. I don't know the specific detail about the firewall, but I
will try to find out. It's probably some weird thing nobody else has
ever heard of. In any case, a simple warning saying that the
installer will try to connect to the internet would've helped. I
know the odd behaviour of our firewall, and I know how to work around
it. <shrugs shoulders> Hope the next version installs with
more ease.

Cheers

Bull Dog

Sean Cote wrote:


Hi Bull Dog,

The R2006a installer does attempt to make an internet connection,
but only
to check for the availability of product updates for the products
on your
license. If it cannot make the connection, the installer should
still
continue on. There is a known hang with the R14SP3 and R2006a
installers
when a user is running ZoneLabs. Currently, the only known
work-around is to
turn it off while running the installer. If you are running
something other
than ZoneLabs, please let us know so that we can look into it.

Thanks and good luck!
Sean

"Bull Dog" <ku.oc.balrs@xxxxxxxxxxxxx> wrote in message
news:ef2fa6d.1@xxxxxxxxxxxxxxxxxxx
Dan Pearce wrote:


I would imagine that it is trying to report some details to
the
companies server so as to either validate you as an
authorised
user
or
maybe just to record things like how many copies are in
active
use.

There is already many cracked copies of MATLAB (of which
R2006a
is
one,
but i'm sure that isn't related to you) so this is kind of
common
place
now to try and prevent this. If it is not stated in the
documentation
then there should be no personal or incriminating
information
transfered. It probably doesn't state that there is a need
for
an
internet connection as there is a way of validating by post
or
phone so
it isn't essential



Thanks for the contribution.

I forgot to mention that because the installer was trying to
connect
to the internet when it was impossible to do so, the installer
just
hanged. I had to crash it, which is never a good idea, and had
to
start all over again. The point I was trying to make was that
if
the
installer is going to connect to the internet, it should say
somewhere prominent on the packaging or the documentation that
that's
what it's going to do. And, in any case, if the installer tries
to
connect to the internet and fail (or try anything else and
fail)
it
should tell you that that's what happened, not just hang.

But as you say, user verification is probably about right...

Bull Dog



.

Relevant Pages

  • error downloading http://java.sun.com/webapps/download/GetFile/1.4.2-b28/windows-i586/Java 2 Runtime
    ... We are using an ISA server in cache mode to connect to internet. ... there is a viruswall and a firewall. ... the web-application for the first time, the Java Installer is launched. ...
    (microsoft.public.isa)
  • Re: Newbie Firewalls?
    ... >> I recently got cable internet a few days ago. ... The installer told me to ... >> Should I consider a router as an effective firewall soulution? ... Well, I am a NEWBIE at this, no guru here, and didnt worry much with my 56k ...
    (comp.security.firewalls)
  • Re: Installer keeps popping up
    ... Windows installer keeps popping up on me, then just seems to do nothing at ... Internet via this infected code base, and start to look for scanning sites ... do not post HJT logs to this newsgroup. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Setup Error 0x80070005 Access is Denied
    ... BTW firewalls don't control the registry or permissions. ... > whatever firewall is controlling those layers needs to be adjusted or you ... >> Notice that the files for the Windows installer 3.1 update are downloaded ... >> into the software distribution folder in the windows directory. ...
    (microsoft.public.windowsupdate)
  • Re: Windows Firewall problem on Home Premium
    ... Description of the Windows Installer CleanUp Utility ... "I confirmed that my AVG 8 doesn't have a Firewall ... If you prefer the Windows Firewall you could ...
    (microsoft.public.windows.vista.security)