Re: Does Acrobat 7.x corrupt disk drives the way CS2 versions of other Adobe products do?
- From: "Dov Isaacs" <isaacs@xxxxxxxxx>
- Date: 21 Feb 2006 20:38:08 -0800
Let's try this again ...
No "rootkit" has ever been installed by Adobe software. Yes, the
activation facility of Adobe's software, similar to that of Microsoft
and other software vendors, does put information in otherwise
non-accessible disk sectors, but that (a) is not what a "rootkit" is
(you obviously don't know what a rootkit is -- the recent Sony episode
was a "rootkit" -- something very different than what the activation
software does) and (b) is not "corrupting" your disk. What function of
your disk system no longer properly functions and is "corrupted?" The
only disk function that we found was problematic with regards to the
product activation feature of Acrobat 7 and application in Photoshop 8
and subsequently in the applications of Creative Suite 2 was with
relationship to a bug in a limited number of RAID disk systems. We have
worked with any users affected to bypass this problem and with the
driver writers to get the problem resolved.
Obviously, Adobe isn't going to publicly document every aspect of its
activation mechanism. Doing that would obviously make that mechanism
meaningless. We're not stupid!
You are correct that the EULA certainly does not prohibit concurrent
installation of multiple versions of Acrobat and/or Reader on a single
system. It isn't a legal issue. It is a practical issue. My advice to
you, based on dealing with THOUSANDS of Acrobat users and their
problems is not to attempt this. It really doesn't buy you any
functionality or features (Acrobat 7 is much improved both in
functionality, quality, stability, and performance over Acrobat 4).
Having both installed may result in improper operation of the AdobePDF
PostScript printer driver instance, PDFMaker for Office, and/or
possibly the ability to deal with PDF files in browser windows. If you
remove Acrobat 4, you may very likely find your Acrobat 7 installation
corrupted. Follow the directions I provided to you to deactivate 7,
uninstall 7, uninstall 4, reinstall 7, and reactivate.
- Dov (for Adobe Systems Incorporated!)
.
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