Issue With HP4570c Scanner

I have been successfully using this scanner for several years on a computer
with WindowsXP without SP2. I finally got around to installing SP2 and now
the scanner will not work with the HP Director icon shortcut. HP support
suggests uninstalling scanner software and SP2 and then reinstall the
scanner software and retry HPDirector. I am reluctant to go that route
because I have also installed MSOffice Enterprise Suite 2007 and Internet
Explorer 7, both of which require SP2. If I uninstall SP2, how will it
affect those two programs?

Has anybody had issues with the 4570c software and SP2? HP Support thinks
it may be because of the increased security provisions with SP2.

Thanks,
Richard


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Relevant Pages

  • Re: Is SP2 OK for old OEM Win XP?
    ... SP-2 is designed for all versions of Windows XP, but some OEMs may have to ... All problems, known and unknown, should be resolved before installing ... there may be something wrong with the scanner. ... Last year I installed SP2 and had multiple problems. ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: Twain Problem
    ... > After SP2 my HP Scanjet6200C will not scan. ... > un-installing the HP drivers and then re-installed the drivers and ... Disconnect the scanner. ... XP should now see your scanner, but it'll ask you to install the ...
    (microsoft.public.windowsxp.general)
  • Re: Is SP2 OK for old OEM Win XP?
    ... In the "Preparing for SP2" web page, it specifically states that computers ... I will certainly try it before doing a factory restore. ... > If you keep having problems, there may be something wrong with the scanner. ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: scan soft paperport 8.0 totally screwed my system
    ... The latest version is 10 which will probably work fine with XP SP2.. ... > scanned documents right in the scanner software - hp and others makes you ... >>> Treeman ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Visioneer scanners not working with XP post SP2
    ... messages a year or more ago and no one had any real idea why the scanner ... because of one driver on another unsupported product with SP2! ... their fault that their driver wouldnt work with the offending security patch ...
    (comp.periphs.scanners)