Re: Konica Minolta bizhub C250 confounds all attempts to print from computer, via IP network

Thanks for your prompt replies. See below for my additional replies to
yours.

"Warren Block" <wblock@xxxxxxxxxxx> wrote

Probably not a hostname that is needed (IP address is enough), but an
lpd queue name.

The "address of the server providing lpd" is 192.168.1.81. The "name
of the printer on that server" is KMBT560A94. I must wonder about
that hostname, which comes to us as a "given."

It's not a hostname. lpd servers can have multiple queues, each
printing to a different printer. Naming of queues is haphazard.
Sometimes can be left blank, sometimes "lp", sometimes "raw", sometimes
something totally random, like a printer brand and model number.

I will look again at a different system (my own office system) where I
employ a simple print server successfully all day long. It has a "name" as
well as a "number." And by now I am using LPR printing in my office,
instead of just TCP/IP printing. (Both work here.)

I was not able to assign a hostname into the bizhub, as I have
successfully done with various ip-accessible print servers that attach
to printers.

By now I have figured out how to log into the printer's administrative
screen. Yes, I could change that hostname if I cared to; it's right there
in all its glory.

I think I'll deliberately install a WRONG "name" somewhere, to see if that
changes the mode of failure. Maybe that will stall the spool. Right now,
it appears that the print jobs are going right through properly...until
someone inspects the hard copy hopper...only to find nothing is there.

Bear in mind that this bizhub printer is physically in a downtown law
office. I am accessing it remotely, via TCP connections. So I can't walk
in and look at the printer's hopper. I have the secretary do that when she
comes in during business hours.



It really shouldn't matter if the job is making it to the printer. A
DNS entry for the printer would not be bad.

('This can wait.)
Where should I place such a "DNS entry"? In the XP computer? I don't know
how to supplement a DNS list anywhere. I've never had to do that. There is
provision for entering ip addresses of DNS servers IN THE BIZHUB, which I
have ignored, because that seems relevant only for OUTGOING information. My
sole interest here is to push print jobs into the printer, and have hard
copy come out in the hopper.

The only problem is that no print job EVER emerges. 100% failure.

Such failures include the Windows XP test page. Said test page has never
failed me, as an adequate vehicle, in many many years. But I'm all ears to
your ideas of "proper" formatting.

The most obvious option is that the print job isn't formatted in a PDL
that the printer understands. Could be PCL, could be PostScript if
you're lucky. Could be that the CDROM drivers are outdated, so try the
latest from their web site. Or it could be that the drivers support
different versions of the printer and the printer doesn't have options
the driver thinks it does.

You can use the lpr command-line client to send simple test files. I
can't remember the options, except that they're true to Microsoft and
therefore incompatible with any other lpr client.

For test files, start with a simple text file created in Notepad. Just
text, and more than 60 lines long to force a page eject.

I'll look into this today, during business hours. Thank you for your reply
and suggestions.


Using Notepad, write this to a file, then send with lpr to test for
PostScript:

%!PS
/Courier findfont 20 scalefont setfont
72 72 moveto (I am a PostScript printer.) show showpage

Any suggestions would be appreciated.

My friend, who owns the machine, and who is "non technical," wonders if
he
might need to "log into" the bizhub, at its key panel, in order to get
print
jobs to come out.

Entirely possible, the bigger printer/copiers are like that. There
should be options in the driver to activate that instead of just
printing directly, but I've not tried KM printers.

--
Warren Block * Rapid City, South Dakota * USA


.

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