Re: USB port bad on Epson Stylus Photo 890?



"TomYoung" <tgyoung@xxxxxxxxx> wrote in message
news:1191723848.515022.240160@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Oct 6, 2:33 pm, Tony <tonythebengalti...@xxxxxxxxx> wrote:
TomYoung <tgyo...@xxxxxxxxx> wrote:
Hi:

The Epson Stylus Photo 890 has both USB and parallel interfaces, so
instead of networking the printer between the two computers in our
home I've had my wife's computer connected to the printer using a
parallel printer cable and my computer connected via a USB cable.

Went to print today off my computer and it didn't work. Tried a
different USB port on my computer and it still didn't work. Connected
the printer to the wife's computer via the USB cable but the computer
didn't "see" the printer. Broke out a new USB cable and tried
connecting the printer to each of the computers in turn but still no
glimmer of recognition. (I'm running Vista, her computer is running
XP.) Printing via parallel cable still works fine. Conclusion: USB
port on Epson printer has gone bad. :-(

For some reason this seems odd enough to me that I'd thought I'd ask:
does this seem like the right conclusion here or is there something
else I should try?

TIA

Tom Young

Tom
See Arthur Entlich's advice. He may well be on to something here.
The only reliable way to prove the USB channel in the printer is to fully
reinstall it, because there are still some issues with some printer
drivers
with Vista I would be inclined to uninstall the printer on the XP
machine,
disconnect the printer from both PC's. On the XP PC, go to the printers
applet,
select File, Server Properties and Drivers; select any and all driver
entries
that mention this printer and click on Remove. Now reinstall the printer
on the
XP machine (USB) and don't connect the USB cable until the installer asks
you
to or the installation is complete. If this fails you can be pretty sure
that
the USB channel in the printer has failed if you use a known good cable
(or as
Art mentioned a damaged connector in the printer, many printers USB
connectors
are directly soldered to a circuit board and can develop poor/broken
tracks on
the board).
Tony
MS MVP Printing/Imaging


Thanks for both replies. I could have been clearer in that the
described computer/printer setup (Vista machine---USB cable---printer
and XP machine---parallel cable---printer) has worked fine for both
machines until today. I believe I more-or-less did what you suggested
Tony but I'll give it one more try next weekend; for the moment I'm
sharing the printer off the XP machine.

Thank again.

Tom Young

Tom - I had a printer - as I recall, it was my Epson Stylus Color 900 - that
had a USB socket go bad. Parallel connection operated just fine. I tried
all the diagnostic efforts - change USB ports in my computer, use a known
port and cable taht another printer functioned on, tried it on another
computer with same operating system, etc. Conclusion was a bad USB port on
the printer.


.



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