Re: Kodak 5100 all in one



Like I said, the Canon IP4300 was last seen at $59.95. Epson makes the best scanner. The combination will give you the best service. Canon has the best software. Epson scanner (outsourced) is not the greatest but it does serve the purpose and does not pose problems.

You can probably return the Kodak to best buy

Malcolm wrote:
On Thu, 5 Apr 2007 09:33:47 -0400, "Ron Baird" <ronbaird@xxxxxxxxx>
wrote:

Greetings Malcolm,

Just a note on a suggestion made by the top engineer for the printer. It is his guess that you might have plugged in the USB cable for the printer before installing the software. This would force the installation of an incorrect driver.

The error code that was offered is not a Kodak related error code. We can see the codes in your log file but you will see only text (more meaningful to you).

I suggest you try a couple of things.

Uninstall all of the Kodak software and remove the drivers that were installed for the scanner/printer. Once you are sure they have been removed, reinstall the software completely. Once all is finished, plug the 5100 USB connection into your machine.

Things should work. We'll see. Good Luck, Malcolm, let us know how you make out.

Best Regards,

Ron Baird
Eastman Kodak Company


"Malcolm" <malcolm34465@xxxxxxxxx> wrote in message news:5f731395blfe7roh1pc3s98pop9hmo2bb2@xxxxxxxxxx
On Mon, 2 Apr 2007 17:26:47 -0400, "Ron Baird" <ronbaird@xxxxxxxxx>
wrote:

Hi Ron,

I am sure I did not plug in the USB cable before the installation. I
will try this again just to be on the safe side.


Thanks

Later,
Malcolm
.



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