Re: laser printer freezes - help, anyone, please?


"James Anderson" <jamie7734@xxxxxxx> wrote in message
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"Burt" <sfbjgNOSPAM@xxxxxxxxxxx> wrote in message
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"James Anderson" <jamie7734@xxxxxxx> wrote in message
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I have an HP 1012 laserjet as well as two injet printers connected to my
PC (recent model PC, Windows XP, USB2.0 ports) . They all worked
perfectly at one time, but now, quite often, when I send a job to the
laser, it freezes in the print queue. I can't find any way to "unstick"
the job other than to reboot the computer, at which point the frozen job,
still saved in the print queue, then prints normally. This never happens
with the inkjet color printers. In fact, when I'm in a hurry to print
something, and it freezes in the laser queue, I just resend it to one of
the inkjets.

Anyone seen this kind of behavior? Anyone know how to fix it??

I've had this problem with a Canon ip5000 and have also seen similar
problems reported in an XP newsgroup. After reinstalling the driver and
spending over a half hour with Canon Tech reps trying to solve the
problem I finally went into the Canon driver and set it to printing
directly to the printer instead of the spooler. Although it now works
without freezing you have to wait until the entire print job is complete
before you are able to use the computer. Try that approach to see if it
relates to the spooler. Oddly enough, my HP5p works with the spooler but
the ip5000 doesn't! When I replace the ip5000 with an i960 with the same
USB cable the i960 works WITH the spooler whereas the ip5000 didn't. I
think the problem is with XP and its spooler and I also think that this
occurred as a result of an automatic update some months ago. Try it
after bypassing the spooler and report back.

Thanks, everyone, for your replies. In order to keep my original question
brief, I didn't mention that I'd already tried all the usual things,
including uninstalling the printer drivers, downloading the latest version
from HP, and reinstalling. I did, in fact, try to bypass the XP spooler,
but when I click on "Print direct to printer" it gives me an error message
"Printer settings could not be saved. Operation could not be completed."
That's probably an indication of where the problem lies, but it isn't any
help if I can't fix it.



If you tried to bypass the spooler while there was a printjob in the queue
you should try it after you've rebooted and the queue is clear. I did get
the same message at one point, but I couldn't tell you what I did to get it
because I was at the end of a two hour nightmare trying to get the printer
to work!


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