Re: pixma ip1500

"svix" <svixd@xxxxxxxxx> wrote:
I think this printer only has one sensor, so you are probably correct. The
sensor or the PCB has a problem.
Is the printer in warranty? If so call Canon or your supplier and get them
to
replace/repair the printer.
Good luck
Tony

yes it is on warranty,my supplier is 50 miles away...
i googled a little,and there are other people who had the same problem.
in one review of this printher they say that this problem accures abouth 4
months after purchasing printer(i bought my 5 months ago) and that it can
be fixed,but they do not say how....
one of the people said that after 4 months he had the same problem so he
called technical services and they basically thold him "bad luck" so he had
to bay a new one...
i downloaded service toll for this printer do u know what will happen if i
clear eep-rom???
will that help???

I doubt that clearing the internal registers will assist.
Replacing the printer at your cost doesn't make much sense, the 50 mile drive
may be cheaper than that. Will the supplier accept the printer being shipped to
them for repair/replacement by courier or similar? This is a warranty issue and
they should honour it.
Tony

.

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