Re: wrong landscape printing on some but not all printers
- From: Arthur Entlich <e-printerhelp@xxxxxxxx>
- Date: Tue, 25 Oct 2005 11:32:59 GMT
I've brought your dilemma up to some people who know XP and might have some ideas about what's going on. I'll post the answer, if one is forthcoming.
Art
Wilfried Hennings wrote:
Hello all, this is a re-post of my message of 2005-09-29 which yet had no replies.
Up to some weeks ago, my printers worked flawlessly.
Operating system is Windows XP Pro with all available updates.
As I recently printed a Word document which starts in portrait and has
some pages set to landscape, the printer printed the landscape pages
turned by 180°, i.e. top edge at right, not at left as it should. The
same document had printed OK some weeks before. Same with a test document created from scratch for testing switching
from portrait to landscape.
Printing is correct on HPLJ4000 (pcl as well as PS driver by HP) via network
HPLJ1200 (driver by HP) via network
on a "generic" PS printer locally at FILE:
and on the Adobe Acrobat distiller.
Printing is wrong on Canon Pixma IP3000 locally at USB (Canon driver)
HP Deskjet 500 locally at LPT1: (Windows XP driver)
Fax Printer locally at PPFAX: (driver by PP-Com)
The MS Office Document Image Writer correctly creates landscape pages as landscape oriented bitmaps which are displayes in landscape orientation. -- I had a slight suspicion that the effect started with installing this pseudo printer driver, so I had a look into it. I also uninstalled this pseudo printer driver, but this didn't change the effect.
I also uninstalled the Canon printer driver and reinstalled, using the latest driver from the Canon download area, also this didn't solve the problem.
The effect occurs with printing from all Windows applications - I tested it with Notepad, PFE (another Ascii editor), Wordpad, all Office apps, and Paintshop Pro. Only when printing from Adobe Acrobat, the Canon IP3000 prints the landscape pages correctly. However Acrobat may be unaffected by the existing problem because I think Acrobat renders each page by itself and sends it to the printer as a portrait mode graphics stream.
Because some weeks ago I upgraded from Word 2000 to Word 2003, I first suspected that Word 2003 was the reason, so I uninstalled Word 2003 and re-installed Word 2000 - same effect. I then found a document with correcly printed landscape page which was printed after upgrade to Word 2003, so Word 2003 could not be the reason.
Does anyone know if there is a switch in Windows or in the printer driver, perhaps in the windows registry, which controls this behavior, or whether Office 2003 or the MS Office Document Image Writer modifies a system dll used for printing?
-- email me: change "nospam" to "w.hennings" Wilfried Hennings c./o. Forschungszentrum (Research Center) Juelich GmbH, MUT <http://www.fz-juelich.de/mut/index.php?index=3> All opinions mentioned are strictly my own, not my employer's.
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