Re: Printer Hell


"Quaoar" <quaoar@xxxxxxxxxxxxxxx> wrote in message
news:3aOdnVeBAp3Qc9HeRVn-tA@xxxxxxxxxxxxxx
> Julie Meikle wrote:
>> <Tony> wrote in message news:part1of1.1.hUVblQeZa%23sZFA@xxxxxxxx
>>> "Julie Meikle" <julie.meikle@xxxxxxxxxxxxxxx> wrote:
>>>> Hi,
>>>>
>>>> I hope someone can help me out, please?
>>>> I have a new PC running XP Pro, replacing a older XP Home machine.
>>>> The printers are the same.
>>>>
>>>> I have a USB Epson 895 and a HP laserjet 1320 attached via the
>>>> parallel port
>>>> (but now using something called Dot4).
>>>> This has always worked fine before, but now with the new PC the
>>>> Epson reports Communication error and will only print if I restart,
>>>> and then the laser prints some rubbish immediately after.
>>>> Also the laser prints on startup....see message below!!
>>>> Driving me up the wall!!!
>>>> Help, please!!!!
>>>> Julie
>>>
>>> Julie
>>> Sounds like there is at least one corrupted printer driver on the PC.
>>> You may already have done this but I suggest you remove (uninstall)
>>> one of the
>>> printer drivers, reboot, uninstall the other, reboot and then
>>> install one printer...make sure that works, if so reboot again and
>>> install the other printer. If the failure appears after the first
>>> printer is installed then uninstall it, reboot and install the
>>> second printer. Lots of work but best way
>>> to narrow down the problem.
>>> Tony
>>
>> Yes just tried that and when 2 printers are attached I get this
>> issue.....was OK on old PC though!
>>
>> Very annoying!
>
> Look at the USB root hub, device manager, for the epson and make sure that
> it is not set to turn off to save power. That appears to be what is going
> on with that printer.
>
> For the parallel printer, look in the printer properties, ports tab,
> select the parallel port (this will be checked), select configure port and
> see if the port properties are what the printer expects to see. There are
> some differences in newer XP computers in how the parallel port addresses
> are configured and it might need to be configured identically as the older
> installation. BTW, you should be using the native XP driver if there is
> one rather than installing old drivers from CD that might not be XP
> compatible.
>
> Q
>
Thanks Tried these ideas, but still the same issues.
Anything else to try?
J


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