Re: Attached pdf has all pages blank

john.okell@xxxxxxxxxxxxxx wrote:
Thanks to both for your suggestions.

I do try opening the blank pdfs from the desktop and the attachments
folder, with Adobe Reader and with Preview. Same result: all pages
are blank. Same for opening from within Adobe Reader.

PDFs from other people all work fine: this only happens with one
sender. And as said, his pdfs open fine on the email server. They
only go blank after Eudora has downloaded them.

So I conclude the problem must lie with Eudora.

I conclude the problem may lie with his PDF creation software. IOW, there may be some non-standard feature that Eudora cannot deal with, or else sees as something evil. What is he using? Do other of his correspondents report the same problem?

NB that most current word-processors claim the ability to create PDFs, and there are also a number of freeware and shareware PDF editors out there. There is no guarantee that their products will be 100% compatible with Adobe's standards. If he is using Adobe on a Windows platform, some update for Windows may have bollixed things - Windows updates always have unexpected side effects, many of which don't show up for a while, and some of which are limited to relatively few machines.

Also, Adobe updates its reader from time to time. Again, there is no guarantee that these updates will not trigger some bug.

Someone aired the same problem in 2000, but no one had an answer.
http://groups.google.co.uk/group/comp.mail.eudora.mac/browse_thread/thread/3e3ff85796b06441/aab14b9c589443d8?lnk=st&q=eudora+mac+pdf+attachment+blank+pages&rnum=5&hl=en#aab14b9c589443d8

Maybe something to do with character sets? There is a posting at
http://groups.google.co.uk/group/comp.mail.eudora.mac/browse_thread/thread/68908e1f397bf045/86e3db41ee6c6a8d?lnk=st&q=eudora+mac+pdf+attachment+blank+pages&rnum=2&hl=en#86e3db41ee6c6a8d
and a long discussion at
http://groups.google.co.uk/group/comp.sys.mac.apps/browse_thread/thread/b027b874288946f3/6ac86fc06e3cc40e?q=eudora+mac+pdf+attachment+blank+pages&lnk=nl&hl=en&;
but they are too technical for me to follow.

John


Um, yes, character sets might be an issue, but I have no experience with that. I just use the defaults. Sorry.

Perhaps an Adobe newsgroup or e-list can help you.

--

Wolf

"Don't believe everything you think." (Maxine)
.

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