Re: 1% of my vistors cannot view images on my site

On Sat, 27 Aug 2005 05:52:46 -0700, fahdsultan sent:

> A very small percentage of my visitors have complained that they cannot
> see the images on my site. This is a fabric site, and the pictures of
> the swatches are generated with ImageMagik, the rest of the images were
> created in Photoshop. I suspect that it is only the swatches that they
> cannot see and not the logo and other misc images.

Are they normal image files? Some applications manage to safe some
non-standard JPEGs, for instance.

> The link to the swatches used to be:
>
> <a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
> src="images/pth2066.jpg" width="120" height="90" border="0" alt=""></a>
>
> I added the full URL for the images to see if it helps, but I still
> received a few complaints that they cannot see the images.
>
> <a class="smalltxtwht" href="./catalogue.cgi?ddisplay=1237"><img
> src="http://www.manhattanfabrics.com/images/pth2066.jpg"; width="120"
> height="90" border="0" alt=""></a>

That shouldn't make any difference.

> I cannot quite figure out what the reason for this is. An help would be
> appreciated.

Is your server slow to respond? Do you have access to the logs, and can
you check whether they're requesting and being sent the image files?

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