Re: photoshop cs3 trial install fail



Rob ha scritto:
Rafaz wrote:

Brad ha scritto:

Rafaz wrote:

Hi, I tried to install photoshop cs3 trial but the Adobe License Manager fail the installation caused by a missing path, here follows my installation log and a correct installation log (to compare):



Try using wincs3clean from adobe. You cannot do a second attempt at install until everything is cleaned out of the registry files. I had to use level 2 clean before i could get the trial version to install.

http://www.adobe.com/support/contact/cs3clean.html

I've already tried but the problem is another, isn't a license deactivation problem but a technical one: there is a path not set correctly, for ALM install library (s. the log)

So lets get this straight!

You downloaded the compressed file from Adobe.

You then expanded the compressed file to the default folder - which is on the desktop.

You then, without any alterations, run setup out of that desktop folder, Adobe CS3. This folder should contain 3 folders and 3 files one of those files is Setup. (winbootstrapper not included).

C:\Documents and Settings\Rob\Desktop\Adobe CS3\Photoshop\Adobe CS3

the folder properties 525MB with 245 Files 37 Folders (that included Winbootstrapper - mine has 2 files 1856K and 599K)

is this correct on your PC?????

not at all: folder C:\Documents and Settings\Rob\Desktop\Adobe CS3\Photoshop\Adobe CS3 is 502MB (526,824,406 byte) 279 files 37 folders
inside that there are 4 files setup.exe, winbootstrapper1.cab (499K or 511,676bytes), deplyment.xml and winbootstrapper.msi (1856K)
and three folders payloads redist and resources
the tryout I downloaded is Italian version, may be different from your.
But I suppose the core of my problem was a missing path setting of the "ALMInstallLibFileKey " property. I remember you the two logs I produced with 2 installation processes on two different PC (WinXP professional).
the first log come from a failed installation and the second one from a correct installation and the differences are:

(Adobe) Number of Properties: 3
(Adobe) Name, Value: ALMInstallLibFileKey
(Adobe) Name, Value: AdobeCode {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}
(Adobe) Name, Value: LanguageIndependent 1
(Adobe) ALM language: ALL
(Adobe) Path to ALM installer library:
(Adobe) Path does not exist
(Adobe) #_AdobeError_# 1603


(Adobe) Number of Properties: 3
(Adobe) Name, Value: ALMInstallLibFileKey C:\Programmi\File comuni\Adobe\Adobe Anchor Service\adobelm_service_installer.dll
(Adobe) Name, Value: AdobeCode {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}
(Adobe) Name, Value: LanguageIndependent 1
(Adobe) ALM language: ALL
(Adobe) Path to ALM installer library: C:\Programmi\File comuni\Adobe\Adobe Anchor Service\adobelm_service_installer.dll
(Adobe) AdobeCode: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1} Language: ALL Mode: 1
(Adobe) Installing ALM...
[ 2116] Tue Jul 31 10:35:16 2007 INFO
(Adobe) ALM return code: 0

.



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