Re: DSL hookup wire length question

From: "Al Dykes" <adykes@xxxxxxxxx>

|
| The couple times I've called up Verizon to get a DSL setup running the
| first question from the support person is have I installed filters on
| all existing phones. That's resonable,
|
| The next question is how long is my inside patch cable? Huh? I've
| just been told that they don't "support" anything longer than the
| cable they provide, maybe 15 ft.
|
| So I lie.
|
| How can any flimsy patch cord affect the signal unless we're talking
| hundreds of feet.
|
| I know the DLS limit of some thousands of feet from the CO.
|

When my local Verizon CO was problematic I ran into a technician with the same 15' rant. I
even told them that my CO was listed on the Verizon Status page. However the web page
indicated that the problem had been resolved. I was trying to tell them that it wasn't
resolved and there was still a problem. They kept insisting that I rewire my home or they
would not escalate the problem or support me. Well a couple of days later the problem just
went away just as quickly as it started and I never rewired my home. I called the billing
department and got a pro-rata refund for the indicated period. They actually extended the
period so I would get a better refund.

A few months later I did rewire the system but I saw no change in the quality of service.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


.

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