Re: Why is my connection breaking!?!


Kay Archer Wrote:
> "Bonehead" Bonehead.1say8k@xxxxxxxxxxxxxxxxxxxxxxxx wrote in message
> news:Bonehead.1say8k@xxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> Hey, I need some help desperately. I've got a 2wire 1000SW
> Homeportal.
> It used to work fine but now it seems like every other minute the
> connection breaks and the broadband light starts flashing orange for
> about 30 seconds or so. I can't really download or play any games
> online anymore so I'd really like any advice on how to fix this
> problem. thanks!!-
>
> Intermittant sycnh:
> Is there any source of EMI near the modem?
> Possibilities include (but are not limited to):
> Is it close the CRT or the computer power supply?
> Is it close to a halogen lamp or cordless phone (esp. the base station
> for a
> 900mhz phone)?
> Is it on the same circuit as a heavy duty or cyclical appliance
> (microwave
> oven, refrigerator or fan)?
> Does any of the wiring run alongside of an AC power or extension cord?
> Is there any change to the pattern after you power cycle the modem?
>
> If you are an SBCIS customer: call, tell the agent you have
> intermittant
> synch and answer no to all the above questions. The matter will then
> be
> referred to SBCASI for troubleshooting.

I had a similar problem earlier this year. In addition the voice phone
would not work, but DSL would connect intermittently. I had let it go
for a while because it would only break the connection after like a few
hours of use and then disconnect - but would lock up the computer when
it did. It got worse one day and would hold the connect for a few
minutes at most or no connection at worst. Which is when I started
calling the ISP.

After working with my ISP and through them the phone company, the
problem was finally found and resolved. ISP had no problems on their
end. We got the phone company to check out the local telecomm box for
the neighborhood with out finding any problems there. Finally they
sent a tech to look at my room and the box in my building. The problem
was that the physical phone/DSL line from my room to the building's box
had a partially cut wire. After cutting and restripping the end of the
wire I never had a problem with it again.


--
USMCSgt
.

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