Re: Dead SBC Yahoo DSL Modem - What Is Best Option?



"Ryan" <welziak@xxxxxxxx> writes:

>In any event, I just called SBC tech support assuming that after paying
>for their service for several years they would simply send me a
>replacement modem and I would send back the defective one.

Call SBC, and ask if you can renew your 1 year contract. If they
agree (the should), then ask if they can also send you a free modem
with the renewal. It never hurts to try, and this has worked for
others. You might have to pay $50 +shipping, but get a $50 rebate
coupon.

You can get a 5100b at BestBuy (the SBC install kit). Or you can pick
one up for around $20-35 at eBay.

>NOPE. Since my modem is more than 1 year old, they will only SELL me
>one and wanted me to call their "DSL Store" to place an order.

>I have a friend who had a spare modem for me to borrow so I am using
>that while I decide how to proceed. I assume SBC isn't the lowest
>price place. Will any DSL model do?

Most ADSL modems should work. The SBC setup is pretty standard.

.



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